VUX World @VUXworld
The future of AI-powered customer experience. Helping business leaders and teams do voice AI, conversational AI and NLP properly. Podcast. Consultancy. Analysis vux.world England, United Kingdom Joined June 2017-
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OpenAI GPT-4o: What's new and what's the impact on CX?
Chatbot and LLM Analytics with Eric Griffing, Dashbot
AI that filters voices and soften accents, with Ofer Ronen
Lessons from 21 years in conversational AI with Chris Ezekiel
Using AI to make the job search easier with Total Jobs Group
AI in contact centers trends with Nerys Corfield
The AI Platform Reimagined, with Brandon Nott and Nick Orlando
Lean and process engineering for AI automation with Scott Hamilton
Microsoft Copilot: Enterprise lessons learned with Pete Kemp
Microsoft Copilot: Enterprise lessons learned with Pete Kemp
Esteemed author, Byron Reese, discusses the impact of AI on work, life and society
What to expect from enterprise AI in 2024, with Philipp Heltewig
Designing AI assistants with 50 years of conversation analysis with Liz Stokoe
A year in enterprise AI: 2023 review with Frank Schneider, Verint
What's going on at OpenAI? Plus, some LLM developments, with Matt Taylor
Will hallucinations in #largelanguagemodels ever be a solved problem? We know it’s a problem, but what can be done to give models guardrails today? I asked this question to @raj koneru at the #voiceandai23 event. #generativeai #genai #ai #aiagents #aialignment
Would you let LLMs use your knowledge bases to help customers? On the recent VUX World webinar with Cathal McGloin of ServisBot, we discussed the power of Large Language Models and knowledge bases combined.
How do you remain in control of your brand in a world of #generativeai? Well, one thing is for sure. If you just use the raw #OpenAI APIs as they are, out of the box, you're putting yourself in an extremely vulnerable position.
Leveraging Amazon Bedrock for Generative AI Applications with JP
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