Will Murray @WMurray
Workplace efficacy, builder of products, relentless tinkerer and student of happiness who believes that all boats should rise together. Newcastle upon Tyne Joined April 2008-
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Will Murray retweeted
Message to Tory MPs. This is who you're voting on.
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Will Murray retweeted
@CheadleBiker @Yellow_mellow01 @Sofology They are owned by DFS and their share price has tanked since this started. #sofology
Will Murray retweeted
@Sofology is Jeremy Beadle your CEO because service this pissing bad has to be a joke. 103 days since order, had two 3hr waits on hold only to be lied to about why my sofas weren’t ready. Something to do with shipping lanes! Must be using a pedalo.
Will Murray retweeted
@BBCWatchdog @BBCTheOneShow @BBCOne @BBCiPlayer Sofology....loads of people waiting for their furniture and no customer service to help!!
Will Murray retweeted
@sophlew07 @Sofology Best advice ever. Currently 3 hours on hold waiting for someone to pick up and probably disconnect me like they did last time
Will Murray retweeted
@MartinSLewis please can you do something to highlight the shocking customer service (or lack of it) at @Sofology. They need to be held to account for their ongoing shocking customer service and lies to customers. The worst company I’ve ever encountered
Will Murray retweeted
The award for worst customer service goes to @Sofology I have never felt so ignored, disgraced and disrespected in my life. Well done you guys
Will Murray retweeted
If I could offer anyone any advice, it would be to never, ever purchase anything from @Sofology Absolutely appalling customer support. They are almost inaccessible and they are full of nonsense and false promises. Never seen such an incompetent service in my life 😡
@gordonhudsonnu @djwayneeldridge @MandzMagee @Sofology Unfortunately I can believe this. Worst company I have ever dealt with. Please go on to trust pilot and give them a zero. I don't know how else to get the company to take action. #sofa-apology
Will Murray retweeted
@djwayneeldridge @MandzMagee @Sofology Here's how. #sofology
@sofology customers - go to trust pilot and score them zero. Perhaps then they will get their act together. They literally have no idea where any of their sofas are located.
@sophlew07 @sofology Totally agree @sofology should be renamed #sofa-apology
@simongregson @Sofology They are without doubt the worst company I have ever dealt with. There is literally no way to contact them.
@Sofology How about responding to customers rather posting tweets?
#sofology - my recommendation is don’t use them. Not only do they not keep to dates - even after building your sofa - they make it impossible to contact them. Terrible customer service.
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