Damien Wilson @WineBusProf

Wine Market Prof. from Australia. Inaugural Hamel Family Chair in Wine Business with Sonoma State University goo.gl/C1mVDn Petaluma, CA, USA Joined February 2009

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Damien Wilson @WineBusProf

8 months ago

Driving through the #SantaRitaHills this afternoon and have time for one winery visit. Are any @SantaBarbara wineries in that #AVA monitoring social media channels for new customers?

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Damien Wilson @WineBusProf

9 months ago

It’s going to be an honor to moderate this session tomorrow @SSU_1961 … Not that I’m nervous or anything

👨‍🚀Copernic Space🚀 @CopernicSpace

10 months ago

🚀 The next trillion-dollar companies will come from new frontiers. Copernic Space Co-Founder @LadyRocketSpace will speak about “Trillion Dollar Firms”, at Sonoma State University on October 15th. She’ll join a lineup of influential founders and industry leaders At Copernic

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Damien Wilson @WineBusProf

11 months ago

@SamsungUS Great response, team @SamsungUS I’m looking forward to your recommendation. I’ve sent a DM with model number, and a video of the problem.

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Damien Wilson @WineBusProf

11 months ago

Never had one of these home appliance brands historically, but we moved into a house 4 years ago with a fridge-freezer with French doors. Its icemaker stopped working recently and the service technician who came out said it needs to be replaced. What are our options? @SamsungUS

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Damien Wilson @WineBusProf

3 years ago

@Bosworthwines @wine_australia Can I get it in #NorCal ?

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Damien Wilson @WineBusProf

7 years ago

Thinking of trying this gear @Bosworthwines during the #SF @wine_australia #FarFromOrdinary event. Is it any good?

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Damien Wilson @WineBusProf

3 years ago

How do subscribers make product requests @Slidoapp

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Damien Wilson @WineBusProf

3 years ago

@Bosworthwines @wine_australia Sure, but at least you replied, Louise. 😊

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Damien Wilson @WineBusProf

3 years ago

I think someone at the @sacstate strike today listens to @iamcardib … Let’s hope that @calstate is listening to faculty through the @CFA_United

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Damien Wilson @WineBusProf

3 years ago

@Budget Hey @Budget - seeing the replies you're getting to your post about random joy breaking out from taking one of your cars on a road-trip, I'd take a look at the case study for #YourTaxis here, and maybe consider a pivot to customer service investment: news.com.au/finance/busine…

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Damien Wilson @WineBusProf

3 years ago

@LycheeTech @Budget Credit where it's due - my pick-up from @Budget at Halifax Stanfield was relatively seamless. However, the extension requests (call, and email) were ignored, and their car with electrical faults that led to a 3-minute late return added an almost full day's penalty fee.

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Damien Wilson @WineBusProf

3 years ago

@VoteBlueNow @Budget Wow! I really hope that @Budget monitor the responses on this account. Charged you extra when your plane diverted? That's just cold! Even when my flight's been late, @enterprisecares has never charged me extra. I can't see me coming back to @Budget again after my experience.

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Damien Wilson @WineBusProf

3 years ago

@DrJL_ @Budget Thanks for the app advice! I've got way too many apps on my phone already, but I have to say that as a long-term @enterprisecares user, that app is actually pretty good for reservations and modifications. It used to be ordinary, but these days it's been very reliable.

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Damien Wilson @WineBusProf

3 years ago

@RedDirtSooner @Budget Thanks for the tip on rentals in Seattle! Hoping to get there to watch a game this season, and will need a rental. After my experience with @Budget at Halifax Stanfield, I'll stick by @enterprisecares even when the expense comes out of my own pocket.

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Damien Wilson @WineBusProf

3 years ago

@davearg24 @Budget I feel for you, David. When I left my sunnies in my @enterprisecares rental recently, Jack in #Petaluma called me directly an hour later to tell me that they were holding them in the office until I was ready to pick them up. No charge. I'm not planning to use @Budget again.

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Damien Wilson @WineBusProf

3 years ago

@Budget Or...your Mystery car rental (nice initiative) could end up providing a car with persistent electrical faults, and an 80% extra day's charge when that fault causes you to turn up 3 minutes after the deadline. No wonder my workplace @SSU_1961 prefers @enterprisecares

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Damien Wilson @WineBusProf

3 years ago

So true. A useful thread on #winemarketing

👨‍🚀Copernic Space🚀 @CopernicSpace

10 months ago

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Damien Wilson @WineBusProf

3 years ago

@artisanswiss Thanks for the contribution. Could I use this post as a screenshot in the classroom? It would help if the comment was posted at the @slido poll with the event code #winebiztoday as well. In that way it would retain anonymity to the post, while capturing the sentiment for class.

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Damien Wilson @WineBusProf

3 years ago

A number of #winebiz articles now highlighting priorities to help the sector recover. If you've got an opinion on a priority on which the wine industry should be focusing attention, share it here to contribute to professionals' education @SSU_1961 needs: app.sli.do/event/gvCChtMq…

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Damien Wilson @WineBusProf

3 years ago

@stirliH @CambWineBlogger @laithwaites @robertjoseph @RekaHaros …. OR it could be illustrating the stark difference between an enthusiast’s level of interest in wine v other wine consumers.

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Damien Wilson @WineBusProf

3 years ago

@robertjoseph @StopCoronaVir12 @CambWineBlogger @laithwaites @RekaHaros Right with you there, Robert, but the difference you highlighted is in sectors where critics’ reviews are based on popular options. Wine’s critics almost unilaterally eschew any product that is even moderately available.