Yodel Customers Service Web @Yodel_Query
Our Customer Relations team is here for you every step of the way. Truly — we’re always happy to hear from you. Follow us and feel free to slip into our DM. Joined December 2025-
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Followers9
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Following51
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Thank you so much for bringing this to our attention. We’d love to help sort this out for you. Could you please follow us back and send a DM with your email address, phone number & tracking details? Once we have that info we’ll look into it right away reach out and assist. ^Mark
Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.
Thank you so much for bringing this to our attention. We’d love to help sort this out for you. Could you please follow us back and send a DM with your email address, phone number & tracking details? Once we have that info we’ll look into it right away reach out and assist. ^Mark
Great, £85,down because the people at @YodelSupportUK ignore big red letters reading "FRAGILE" and damage a parcel and its contents.
@TrainGuardDan Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.
Great, £85,down because the people at @YodelSupportUK ignore big red letters reading "FRAGILE" and damage a parcel and its contents.
Thank you so much for bringing this to our attention. We’d love to help sort this out for you. Could you please follow us back and send a DM with your email address, phone number & tracking details? Once we have that info we’ll look into it right away reach out and assist. ^Mark
@YodelSupportUK You have had my parcel for 4 days when will it be delivered Tracking no JD0002234122843578
@YodelSupportUK You have had my parcel for 4 days when will it be delivered Tracking no JD0002234122843578
Hello @sparkupsparkler, I’m Mark from the Customer Relations team and I’m here to help. Please do follow back, I’d love to send you a DM and assist you personally.
@YodelOnline I am done with you yodel 2 days of lies saying you will deliver my parcel not delivered so 🖕🏼you and look out for the review on trust pilot I wrote including a copy of the complaint I’ve made to the retailer how incompetent you are check in two days & 🖕🏼u MF
@YodelOnline I am done with you yodel 2 days of lies saying you will deliver my parcel not delivered so 🖕🏼you and look out for the review on trust pilot I wrote including a copy of the complaint I’ve made to the retailer how incompetent you are check in two days & 🖕🏼u MF
@sparkupsparkler Thank you so much for bringing this to our attention. We’d love to help sort this out for you. Could you please follow us back and send a DM with your email address, phone number & tracking details? Once we have that info we’ll look into it right away reach out and assist. ^Mark
Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.
@YodelOnline biggest idiots on the planet received email parcel delivered today between 3 - 5 pm waiting all day to 6 I had to chase them up because no updates Tracking stayed same position for hours be told delivered on Monday FA fucking🖕🏼eeediots I had to chase them up cnuts
@sparkupsparkler Thank you so much for bringing this to our attention. We’d love to help sort this out for you. Could you please follow us back and send a DM with your email address, phone number & tracking details? Once we have that info we’ll look into it right away reach out and assist. ^Mark
@YodelOnline biggest idiots on the planet received email parcel delivered today between 3 - 5 pm waiting all day to 6 I had to chase them up because no updates Tracking stayed same position for hours be told delivered on Monday FA fucking🖕🏼eeediots I had to chase them up cnuts
Hello @weswold, I’m Mark from the Customer Relations team and I’m here to help. Please do follow back, I’d love to send you a DM and assist you personally.
Hey @YodelOnline any chance of delivering parcels instead of excuses and automated apologies? Absolutely dreadful service yet again.
@weswold Thank you so much for bringing this to our attention. We’d love to help sort this out for you. Could you please follow us back and send a DM with your email address, phone number & tracking details? Once we have that info we’ll look into it right away reach out and assist. ^Mark
Hey @YodelOnline any chance of delivering parcels instead of excuses and automated apologies? Absolutely dreadful service yet again.
Hello @manyen10 I’m Mark from the Customer Relations team and I’m here to help. Please do follow back, I’d love to send you a DM and assist you personally.
@yodel this must be the worst courier company on the planet everytime I get a parcel from this disaster of a company there is a problem . Absolutely pathetic
@manyen10 Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.
@yodel this must be the worst courier company on the planet everytime I get a parcel from this disaster of a company there is a problem . Absolutely pathetic
Hi @RayMairead, Just to reassure you, I’m not a bot 😊 I’m Mark from the Customer Relations team and I’m here to help. Please do follow back, I’d love to send you a DM and assist you personally.
@MasonHopewell @YodelOnline I've had to file a request today, an item of jewellery I sold on eBay, tracked as far as the driver but never marked as delivered, luckily there's buyer/seller protection so both of us were refunded but it's happening every couple of weeks, no background checks, hire anyone.
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