Zenith Support @ZenithSupport
Please feel free to message us your questions between: 8am - 9pm Monday to Friday, 9am - 5pm Saturday & 9am - 4pm Sunday & bank holidays. zenith-insure.com United Kingdom Joined January 2013-
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@xHolly87x @Zenith_Insure We are sorry to hear about your experience with our support and communication. We understand your frustration and want to get this sorted for you as quickly as possible. Please send us a DM so we can look into this for your - Leanne
@weesmix Hi Wees, I can only apologise for any confusion. Our customer services team is shut from 6pm Monday to Friday. They will be back online at 9am tomorrow - Kirsty
@liamdfreeman Thanks for reaching out! I'm sorry you still haven't received your renewal quote. Please send us a DM so we can look into this for you - Leanne
Please be aware of fake accounts. We will only contact customers from @ZenithSupport on X in response to queries or complaints. We will never ask for bank details or request personal info via third‑party sites. For support, message @ZenithSupport or visit zenith-insure.com/get-in-touch
@AdeoyePrince14 @ZenithBank Hi. I'm sorry you haven't received a reply to your enquiry. Please DM us with your policy number and let us know how we can help - Leanne
@MickTime4Change Hi Mick, we have followed you so you can direct message us. Please send us your policy number via direct message and we will look into your query further - Rachael
@juronich Hi Juronich, Please can you DM us your policy number so we can assist you further - Kirsty
@QpidAce Hi QpidAce, here at Zenith Support we are on hand to deal with any car insurance queries you have. Unfortunately we are not linked to Zenith Bank so would be unable to assist with any queries relating to this - Kirsty
@melmca Hello Melmca, thank you for contacting us. I will follow your account so you can direct message us. Please send us a direct message with your policy number and we will look to assist you further - Rachael
@capewell55 Hello, I am sorry you are having issues trying to contact us. Please can you direct message us with your policy and some further information on your query so we can direct you to the correct department - Rachael
@stuhodgson Hi Stu, I have followed you so you can direct message us. Please can you include your policy number in the message, thank you - Rachael
@My_Two_Penneth Hi, I am sorry you are unhappy with our renewal process and the price we offered, if you would like to discuss this further please direct message us with your policy number - Rachael Rachael
@asbosheel Hi, I'm sorry to hear you were unhappy with the premium offered for your renewal. If you would like to discuss your policy with us please drop us a DM - Kirsty
@JustineCase1971 Hello Justine- I am sorry to hear we have not been able to offer you a competitive renewal quote this year. If you would like us to look in to this further feel free to send us a private message- Laura
@g_brocklesby Hi @g_brocklesby I'm sorry to hear about your renewal and cancellation. If you'd like to discuss this further, please send us a DM - Rachel
@kizzierobinsonx Thank you for this great feedback about Kirsty! She is defiantly a very valued member of our team. I will pass this feedback onto Kirsty and onto her manager, thank you - Rachael
@kizzierobinsonx Hi Kizzie, I'm sorry to hear about the issues you have experienced regarding the payments on your policy. Please can you DM us your policy number so we can look into this further for you - Kirsty
@Reggaemaester Hello, the contact number for our customer service team is 0344 326 7573. Opening hours are Monday - Friday : 8:00 - 20:00 Saturday : 8:00 - 18:00 and Sunday : 10:00 - 16:00 - Rachael
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