Help_Line @_asdaXteam

@doughtyas Kindly can you follow back so that we can chat more in our dm

Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

Ashley Doughty @doughtyas

9 months ago

@AsdaServiceTeam late home delivery order, no update online and on hold to customer services for longer than you want me to post. Care to drop me a message?

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

Chris @myyokeandi

9 months ago

@AsdaServiceTeam Morning I’m aware of system issues but please can you provide further info on my delivery I urgently need to know if it’s being delivered today many thanks - 70000012397080

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

Gavin Hall @GavinHall35

9 months ago

@AsdaServiceTeam Another poor service and excuses in delays of delivery 28/09/25 delivery meant to be between 08:00-09:00 and now 10:00 still no show #asdalowestoft #poorservice

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

J.B @homosapien1_

9 months ago

@AsdaServiceTeam meant to be having a delivery between 9am-10am this morning still no sign of it!?! I booked this order so I can go to church and it’s late!!!!

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

Lisa @loopili

9 months ago

@asdaServiceTeam @asda help! Delivery van arrived here but no groceries on board! Been on hold for 30 mins to helpline. Not happy.

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

Ser 🤍 @sarah_joanne_h

9 months ago

@AsdaServiceTeam shopping never arrived, heard nothing from you and you’ve taken the money and clearly you don’t know how to answer a phone either.

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

Kate Goerner @MsKate78

10 months ago

@AsdaServiceTeam hi. i have an order booked 8am-9am. have had email saying it's delayed but with no ETA - i will be going out however - can i call the store to find out an ETa?

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

sophie trowhill @sophietee90

10 months ago

@AsdaServiceTeam I wasn’t able to pick up my groceries order due to an emergency, yet I have been fully charged and sent a receipt, even though I didn’t collect, can you sort this for me please?

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

sophie trowhill @sophietee90

10 months ago

@AsdaServiceTeam I wasn’t able to pick up my groceries order due to an emergency, yet I have been fully charged and sent a receipt, even though I didn’t collect, can you sort this for me please?

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

Louise ellis @Louisee1968

10 months ago

@AsdaServiceTeam I’ve had enough of your website! I can’t checkout amends and it’s a complete waste of time ordering with you !I have spoken to your team numerous times and have followed their troubleshooting instruction and it makes no difference! No promised phone call to help!

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

Aaaron @Aaronrutter9

10 months ago

Are your delivery drivers meant to enter a customers house when the customer can bend down to collect their shopping? @AsdaServiceTeam

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

Rich Bell @RichBell100

10 months ago

@AsdaServiceTeam - is there any comment on when your stores will be displaying the correct prices on the goods you are selling in-store?? I shopped today and there were so many issues with items scanning at higher prices that what is displayed on the shelf..

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

Sadie Langley @SadieLangley16

10 months ago

@AsdaServiceTeam hi I’m having problems with my Asda rewards app it’s not given me anything or register anything since like may.

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

susan @superdinnerlady

10 months ago

@AsdaServiceTeam I sent a urgent message and posted a urgent trust pilot review on here

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

Jo..🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 @JO_xxJO_

10 months ago

@JoHalgh @AsdaServiceTeam @Tesco They have nothing in stock or no choices apart from a couple of items. Its normal everyday items too. Im changing shops because its a nightmare now.

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

Jo..🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 @JO_xxJO_

10 months ago

@JoHalgh @AsdaServiceTeam @Tesco They have nothing in stock or no choices apart from a couple of items. Its normal everyday items too. Im changing shops because its a nightmare now.

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

Neil Martin @bitter_barman

10 months ago

@AsdaServiceTeam How do I get missions on the rewards app? It's been rubbish for a while now but I've got a cashpot about to expire and I can't increase it to get a voucher. I've checked every day for the last fortnight and there are no missions.

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca

#TTIII @foxyg52

10 months ago

@AsdaServiceTeam what's the point in asking for substitute items when you don't get them, now I'm left to have to go and get them elsewhere. Your online shopping service is getting worse.

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Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Bianca