Animal Jam Support @ajsupport
Official help from the Animal Jam Support team! Stay up to date with the latest game news at @animaljam. help.animaljam.com Joined October 2012-
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@ChloePederson Please refer to the following link: help.animaljam.com/hc/en-us/artic… AJHQ
@glibimp This is a known issue and you can find more information here: help.animaljam.com/hc/en-us/artic… - AJHQ
@arcadewarrfan Please send a report using our in-game reporting tool so our Moderators can investigate! You can also report to Customer Support at: help.animaljam.com or you can submit a help request here: bit.ly/ajcontactus - AJHQ
@arcadewarrfan We are sorry to hear you are having a problem with the game. Please reach out Customer Support at: help.animaljam.com or you can submit a help request here: bit.ly/ajcontactus - AJHQ
@Redangelgirl_Aj Thanks for your PAWSitive feedback, Jammer! - AJHQ
@cathy_hein Do you have a ticket number? It can take up to 72hrs for a response. - AJHQ
@ugW8hMr4GyqBUwv We're sorry you're having an issue with the game! You can contact us for help at our Customer Support help pages at: help.animaljam.com or you can submit a help request here: bit.ly/ajcontactus - AJHQ
@ugW8hMr4GyqBUwv We're sorry you're having an issue with the game! You can contact us for help at our Customer Support help pages at: help.animaljam.com or you can submit a help request here: bit.ly/ajcontactus - AJHQ
@otacontits We're sorry you're having an issue with the game! You can contact us for help at our Customer Support help pages at: help.animaljam.com or you can submit a help request here: bit.ly/ajcontactus - AJHQ
Need help? Head to our Help Desk on animaljam.com where you can review our help articles to assist in resolving issues. If you are unable to find a resolution, contact our support team by selecting "submit a request" located at the bottom of any article. #AnimalJam
@midwestmik It can take up to 72 hrs. to receive a response. Thank you for your patience. - AJHQ
@YUJUFIXIATION Please check your spam folder for emails. - AJHQ
@DMidorito What is your ticket number, Jammer?
@DMidorito Hi! To reset your password, please click on the "forgot your password?" on the game's login screen. If you need to update your parent email, please contact us for additional help at our Customer Support help pages at: help.animaljam.com. - AJHQ
@Kaelyn02982706 Unfortunately, Chromebooks simply don’t have the capability to run our new downloadable app. - AJHQ
@Bob90763667 Account suspensions impacted a small segment of our community on July 12th. Our developers have identified the cause of this issue, stomped out the phantoms, and unsuspended any accounts suspended. Rest assured your account and items are safe and sound.
@bluekitties123 Hi! Have you tried restarting your device? If you continue to have an issue, Please contact us for additional help at our Customer Support help pages at: help.animaljam.com or you can submit a help request here: bit.ly/ajcontactus - AJHQ
@newman_aries We're sorry you're having an issue with the game! You can contact us for help at our Customer Support help pages at: help.animaljam.com or you can submit a help request here: bit.ly/ajcontactus - AJHQ
@bunnyrabbitbuns Please supply as much information as you can to Customer Support. - AJHQ
@jewlthekeeper To reset your password, please click on the "forgot your password?" on the game's login screen. If you need to update your parent email, please contact us for additional help at our Customer Support help pages at: help.animaljam.com.
@fruitpunchuwu You can reach out to Customer Support for help with that matter at help.animaljam.com/hc/en-us/reque… - AJHQ
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