Victor @blevons

Joined June 2009

Tweets

275
Followers

32
Following

156
Likes

87

Victor @blevons

4 weeks ago

@TMobileHelp I did and no one responded it says waiting for an agent. Now after the third call I finally got a supervisor who's seemingly may have taken care of it. I don't know why 20 minutes plus per call on hold before speaking with an agent for the last couple weeks so not just one day.

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Victor @blevons

4 weeks ago

@TMobileHelp why is there 20 min hold time for offshore support. Been this way for days. Sadly need help and keep getting hung up on and do not call back. Sadly need to keep calling in. Third call today.

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Victor @blevons

4 months ago

@Bose please help. Spent an hour on phone with support with no help. Trying to register smart speaker to Google. Relays me to bose.io and cannot log on. No issue with the app or bose.com.

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Victor @blevons

5 months ago

@MrJerryMK @BiltRewards try this number. they make it difficult to get anyone. I just cancelled my card. 888-533-5576

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Victor @blevons

5 months ago

@BiltRewards Could have been a good idea, but just cancelled the new card after having the Wells card for at least a year. Horrible support!!!

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Victor @blevons

6 months ago

@BiltRewards Now being told I need to send a selfie with an ID for you to ship my card to my original mailing address.

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Victor @blevons

6 months ago

@BiltRewards what is the problem that you cannot send out the card to the correct place, wait 30 minutes on hold to have mike hang up the phone after asking for a manager because he does not want to help!!

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Victor @blevons

6 months ago

@capitaloneshop does not work. They do not pay you on purchases and offers they make. Cannot reach anyone to relay issues. Go to Rakuten.

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Victor @blevons

6 months ago

@capitaloneshop I need help actually getting paid on shopping trips. I am getting many email offers and when I use them it shows a shopping trip but no cashback showing. I opened a ticket with no response. I am about to return and repurchase with another portal.

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Victor @blevons

6 months ago

@LenovoSupport What is going on with delivery. Laptop under warranty and waiting a week for parts so far. Ordered two laptops for delivery tomorrow and email today saying delayed. Not even shipped??? This is horrible. Had to cancel last one as it was a week late.

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Victor @blevons

6 months ago

@Lenovo What is going on with your delivery channel? I have a laptop with next day parts that is on hold for a week. Also two new laptops ordered for tomorrow delivery and get email today delayed. Not even shipped. Is it time for Dell?

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Victor @blevons

7 months ago

@Dell Why is customer service only open from 830-530Central? Why is it offshore with people who do not care about your company and your clients. Sadly they put the wrong delivery address on a package and I cannot get them to correct the issue.

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Victor @blevons

7 months ago

@CamperoUSA now I try and redeem the coupon in your app and they tell me your computer system is not working to connect to the rewards in your app. I asked for the manager and he says the same thing is is your Lawrenceville Georgia location on highway 20.

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Victor @blevons

7 months ago

@CamperoUSA why is it that every time I show up at one of your stores sadly the Lawrenceville Georgia location there's always a problem. Usually the food is always missing I order breasts they don't give it to me I order two sides I don't get it.

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Victor @blevons

9 months ago

@ring I thought your customer service is supposed to be 24/7 why am I getting recording saying we reach you after hours and hanging up without even saying what your hours are. This happening at 4:00 p.m. Eastern Time.

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Victor @blevons

10 months ago

@ring Why do you make me get a verification code when calling in and not pass that to an agent. Then the agent needs my email to verify me. With the offshore support language barrier it is not the smartest choice to not allow them to pull the account by phone number.

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Victor @blevons

10 months ago

@DellCares I did and no one replied four hours ago.

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Victor @blevons

10 months ago

@MichaelDell Dell is the WORST vendor. Your offshore support is horrible!!! They do not care about CS. I guess that is why all companies I work with want Lenovo.

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Victor @blevons

10 months ago

@Dell Dell is the WORST vendor. Your offshore support is horrible!!! They do not care about CS. I guess that is why all companies I work with want Lenovo.

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Victor @blevons

12 months ago

@AHS_Warranty I am still having an issue with a vendor after two weeks without my fridge. Now they dont show up and wait until the end of day to say they tried to call and the tech is out of the area now. So I will be at three weeks by the time they do, if ever.