ChrisAKY @chrisaky

@UpholdInc card is more hassle than it’s worth!! Refund from Dec 12 still missing Refund from Jan 25 still missing. Pre Auth of £100 for fuel, filled up with £48.60 but the full £100 taken from my account. How hard can it be to get this right?? PLEASE HELP

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ChrisAKY @chrisaky

3 years ago

@UpholdInc Ticket number 2769069 thanks

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ChrisAKY @chrisaky

4 years ago

@AssetsDaily @FlareNetworks Try looking up @stedas infographics, pretty much every question answered right there.

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ChrisAKY @chrisaky

4 years ago

@stedas @BifrostWallet @FlareNetworks Q for @UpholdInc please. Can this also be done on uphold app? You said yesterday that FLR can be wrapped for future distribution, but are the passive income rewards for delegation available also? Thanks.

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ChrisAKY @chrisaky

4 years ago

@UpholdInc This is a game changer and what clearly puts @UpholdInc head and shoulders above all others! Great move, well done!!

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ChrisAKY @chrisaky

4 years ago

@UpholdInc @AskUphold can you please escalate? Shouldn’t take this long to process a simple refund back onto uphold card.

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ChrisAKY @chrisaky

4 years ago

@UpholdInc Seriously!! A refund was processed on 12th Dec by the vendor (checked and verified) and still waiting for it to be back on my uphold card!! Contacted support but no help yet! Please escalate.

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ChrisAKY @chrisaky

4 years ago

@UpholdInc can you please take a look at support request #2769069 seems to be taking a very long time to get a simple response.

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ChrisAKY @chrisaky

4 years ago

2 days later and still not progressed. Just an holding email with no actual output! Please escalate this asap.

Uphold @UpholdInc

4 years ago

@chrisaky Hi there - we're sorry about the delay, our queues are quite backed up, but no worries, we've chased this up with our team and they'll be getting back to you soon!