Cosmicpixie @cosmicpixie

I would love to change the world, but they won't give me the source code... Cardiff, Wales Joined January 2009

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Cosmicpixie @cosmicpixie

4 years ago

@AmazonHelp Now 2 days and still NOTHING. What is going on?

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@AmazonUK Appalling customer service. Courier opened my house door without permission putting package in kitchen. Offered £10! Who can I speak to about compensation? Absolutely disgusting attitude to safety!

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Cosmicpixie @cosmicpixie

4 years ago

@AmazonHelp Personal safety breaches and Amazon only offers a gift voucher. Utterly appalling. @TheSun @BBCBreaking

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Cosmicpixie @cosmicpixie

4 years ago

@AmazonHelp Almost 28 hours later and still NOTHING! I'm not sure how @AmazonUK define shortly but this is getting to be a joke.

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Cosmicpixie @cosmicpixie

4 years ago

@AmazonHelp I certainly hope so!

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Cosmicpixie @cosmicpixie

4 years ago

@AmazonHelp Still no joy and it's been 4 days since any updates and still a lack of care for my personal safety from @AmazonUK - esp considering I am a government worker!!

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Cosmicpixie @cosmicpixie

4 years ago

@AmazonHelp Nope only just had a reply today saying it's being investigated. Not sure what is taking so long seeing as the complaint is with Amazon for 3 months already!

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Cosmicpixie @cosmicpixie

4 years ago

@AmazonHelp still nothing!

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Cosmicpixie @cosmicpixie

4 years ago

@AmazonHelp Nothing yet...

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Cosmicpixie @cosmicpixie

4 years ago

@AmazonHelp Seemingly not the first time this has happened and lessons not learned. mirror.co.uk/news/uk-news/c…

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Cosmicpixie @cosmicpixie

4 years ago

@AmazonHelp Thank you. I hope that this is now an appropriate response given the nature of our safety being compromised.

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Cosmicpixie @cosmicpixie

4 years ago

@AmazonHelp My solicitor is disgusted by the attitude of @AmazonUK and is waiting to contact you.

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Cosmicpixie @cosmicpixie

4 years ago

@AmazonHelp Also replied to say not acceptable yesterday afternoon and still no further response. Chased up this morning. Please can I have a response ASAP today.

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Cosmicpixie @cosmicpixie

4 years ago

@AmazonHelp Reply received from JACKLYN SEGER and offered £50. Absolute joke. No apology for lack of updates. How does £50 show @AmazonUK concern for my safety with couriers respassing/breaking & entering?!!! Absolutely Disgusted!

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Cosmicpixie @cosmicpixie

4 years ago

@AmazonHelp Thank you - I have sent this over and look forward to Amazon responding promptly and with something more appropriate for what has happened that a £10 voucher!

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Cosmicpixie @cosmicpixie

4 years ago

@AmazonHelp I do not have this information as this was delivered a few months ago. The complaint has been ongoing. If Amazon do not do something I'll have to bring Criminal Charges against your staff for trespassing/entering property without permission! Happy to DM further info if req

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Cosmicpixie @cosmicpixie

5 years ago

@EventbriteUK you're trying to say you are not responsible for refunds...yet been told can't have a refund as you already e-mailed me an offer to obtain one months ago. Shambles! Make up your minds! Will keep tweeting until sorted. Awful service.

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Cosmicpixie @cosmicpixie

5 years ago

@eventbritehelp Done

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Cosmicpixie @cosmicpixie

5 years ago

@eventbritehelp any help?

Cosmicpixie @cosmicpixie

5 years ago

@EventbriteUK Absolutely disgusting that you are not allowing refunds for the Hole Hydrangea tour that has been rescheduled FOUR times due to Covid! Trying to get hold of someone is a NIGHTMARE!! Please help!