David @davidcodes_

Off Script Episode 2 is here and in it I outline why Customer Service is already one of the first industries to be fundamentally changed by AI. The new path is clear: an AI-first customer experience by default. We see incredible business opportunities, way beyond service, for those that embrace the required mindset shift. We can now see what is truly possible, with hard data, and it is only the beginning. If you enjoy it, please share with your CS team!

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Des Traynor @destraynor

2 years ago

It's 526 days since ChatGPT launched and for every single one of them we've been thinking about what the future of Customer Service is in an AI-First world. Here's Episode 2 of Off Script, with @Padday breaking it all down and building it all back up again Enjoy!

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Eoghan McCabe @eoghan

2 years ago

Young builders of the world: Really want to come to SF? But can't afford to come to SF? Please read on. I'm going to sponsor two of you to visit this summer. I've been promoting San Francisco as THE place that those who wish to build the future should be. But I've got a couple sad replies from people saying it's financially out of reach. I get it. I could barely afford to come here in 2011—I bought my flights and initial accommodation with a €2k bank loan. So to pay off my guilt for pumping SF, and to support those younger versions of me who can't even get a loan, I'm going to sponsor two young builders to come here for 90 days starting 1 June. They'll get: - CHEAP return flights from your home and back - CHEAP Bay Area accommodation - A $50 daily stipend… you'll need to like cooking :) - One meeting with an immigration attorney to advise on your options - One meeting with me for a high five and a pep talk :) This will be hard. It's NOT a holiday. It's definitely not meant to be. But you'll get an exposure to the greatest city for builders on earth and what you do from there will be up to you. To apply: - mail: [email protected] - include your name, your age, your location, and ONE line on why you want to come here - confirm that there's no way you could afford to come here by your own means Please don't mail more than once. We may request a short interview. We'll choose people who we think can make the most of it + somewhat at random. The deadline for applications is this Friday :) To everyone not applying, I'd appreciate a retweet or otherwise a share of this message. I'll announce the winners next week and send some updates through the summer on how it all goes.

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Des Traynor @destraynor

2 years ago

🚨New Launch: AI Copilot for Customer Service 🚨 ✅ learns from all your historical conversations ✅ reads private documentation for better answers ✅ imports from Guru, Notion, Confluence, PDFs... ✅ makes CS agents faster & better ✅ Shrinks new hire "ramp time" massively

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Des Traynor @destraynor

2 years ago

🚨New @intercom Product Announcement live in 5 minutes 🚨 →inter.com/bfy-apr

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Fin @fin_ai

2 years ago

"You have to fall in love with the problem" 🫶 Just a few of the many wise words shared by @destraynor in our first episode of "Off Script", a new series of candid conversations with Intercom leadership about the extraordinary AI-driven transformation we’re currently experiencing in the world today. You can catch the full episode on YouTube youtu.be/qiWV0T0qbeY

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Fin @fin_ai

2 years ago

15 minutes to see the future of Customer Service? That's a fair swap. We're going live with some BIG news about our latest AI breakthrough on April 10th over on LinkedIn. You could watch it later–but you’ll miss out on the live AMA with our leadership team in the comments 👀 Watching is easy, no registration required. Simply click "Attend" here inter.com/bfy-apr and you’ll be notified when we’re live 🔴

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Führer Flick 🤖 @BetterCallFlick

3 years ago

A thread on why Barcelona next coach should be from Germany. ⚽🔵🔴

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David @davidcodes_

3 years ago

@sendcashafrica hello

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David @davidcodes_

3 years ago

@sendcashafrica @snacodds Same here

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David @davidcodes_

3 years ago

@robertrosenfeld @andres_vidoza The best one

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David Hundeyin @DavidHundeyin

6 years ago

Something I really can't hack about the Nigerian psyche is how Tunji will leave Nigeria to settle down in Ontario and buy a house which he fully understands is now his. But Tochukwu will buy a house in Lagos and Tunji will start screaming "the Igbo people are taking our land."