Debadyuti Kumer @dk_kumer

MBA Banker | Musician by passion | Cook by nature | Digital Marketer by choice | Finance by curriculum citi.com Chennai, India Joined October 2013

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Debadyuti Kumer @dk_kumer

2 years ago

@Airtel_Presence It’s been about a week and there is nothing from your end. I have been following up, yet no response. Is this how you treat all your customers? @airtelindia @Airtel_Presence

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Debadyuti Kumer @dk_kumer

2 years ago

@airtelindia @Airtel_Presence highly disappointed on you guys. Was mislead at the outlets and no response even post MD escalation. Goes to show how much you care for your customers.

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Debadyuti Kumer @dk_kumer

3 years ago

What a pleasant surprise. Snap-e-cabs, well done. #EqualityAct #equalemployment #Employment

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Debadyuti Kumer @dk_kumer

3 years ago

@HushPuppies_In Sure!

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Debadyuti Kumer @dk_kumer

3 years ago

Dear team @BataIndia @HushPuppies_In you guys are good brands. Please stop selling substandard products. Also, stop saying that discounts are given as an excuse. Consumers will loose faith this way.

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Debadyuti Kumer @dk_kumer

3 years ago

@BataCares @BataIndia Sure!

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Debadyuti Kumer @dk_kumer

4 years ago

@SwiggyCares Haha! @Swiggy would you deliver to the moon? In that case, I believe @isro should partner with you soon :D

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Debadyuti Kumer @dk_kumer

4 years ago

@Swiggy !! Bas karo yaar! Rulaoge kya? :P

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Dear team @reliancejio @JioCare , appreciate the zero response to my situation! I have been mislead by both the sales as well as the customer care team! Kindly take care of what services you sell! @consumerforum_ kindly look into this. Also, would be surrendering the connection

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Debadyuti Kumer @dk_kumer

4 years ago

@JioCare Also FYI

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Debadyuti Kumer @dk_kumer

4 years ago

Much disappointment at team @JioCare @reliancejio customer service! They are outright rude and have been misleading since day 1. I request @consumerforum_ to take necessary actions against this much misleading and uncanny experience exhibited!

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Debadyuti Kumer @dk_kumer

4 years ago

@JioCare I am still waiting from someone to contact me. Still waiting for your engineer to visit me. Still waiting for your connection to get back working. Any idea around your tat? Seems like the best strategy is non responsive-ness

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Debadyuti Kumer @dk_kumer

4 years ago

@JioCare I have requested a call back on my registered mobile number! It’s a very long concern which spreads over 5 months or bad service. I have given my digits on the DM provided

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Debadyuti Kumer @dk_kumer

4 years ago

Moreover! The customer care executives are misleading and completely inappropriate! Would @JioCare actually take action despite repeated escalations? Requesting the team to take out my call transcripts and analyse the same!

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Debadyuti Kumer @dk_kumer

5 years ago

@SwiggyCares Could you please dm me?

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Debadyuti Kumer @dk_kumer

5 years ago

@JioMart_Support Finally, some actionable intelligence

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Debadyuti Kumer @dk_kumer

5 years ago

@JioMart_Support No you don't. Because if you did, you would be taking some action to rectify the problem instead of apologizing. That's exactly how your service is, "An Apology" :)

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Debadyuti Kumer @dk_kumer

5 years ago

Do as needed, apologize as required! #entrepreneur #GenY #thoughtoftheday

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Debadyuti Kumer @dk_kumer

5 years ago

Dear team @zomato @zomatocare . Request someone to call me back at the earliest

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Debadyuti Kumer @dk_kumer

5 years ago

And unfortunately, I am still waiting to raise my concern, on your cc chat

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Debadyuti Kumer @dk_kumer

5 years ago

Dear @zomato @zomatoin @zomatocare . I had ordered food last night and my entire family got sick. On trying to report the issue, customer care put me on wait for over 15 mins. Please help. Screenshot attached of your customer care.