Down Under Host 🇦🇺 @downunderhost

Providing easy, reliable and affordable Australian web hosting downunderhost.com Sydney, New South Wales Joined December 2018

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Down Under Host 🇦🇺 @downunderhost

6 years ago

We have adjusted our documentation and email templates to replicate our new support times; Non Urgent: 48 - 72 hours Urgent: ASAP Understanding this may upset a few customers, we look to improve this down the track.

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Down Under Host 🇦🇺 @downunderhost

6 years ago

We are finally caught up on tickets! Thanks to all for your patience :) Over the next few months we will be rolling out new servers for our newest service offerings.

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Down Under Host 🇦🇺 @downunderhost

6 years ago

Support times are down to 24 hrs again now. We appreciate your patience greatly as we resolve some more urgent backend issues.

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Down Under Host 🇦🇺 @downunderhost

6 years ago

Found an issue with our domain registration system. Working to resolve ASAP.

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Down Under Host 🇦🇺 @downunderhost

6 years ago

Support times are roughly 24 - 48 hours currently. This should improve within the next few weeks.

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Down Under Host 🇦🇺 @downunderhost

6 years ago

Ticket times are slowly improving since our mass migration. Thanks to all for your patience

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Down Under Host 🇦🇺 @downunderhost

6 years ago

Sydney Hosting is now available again in our new infrastructure. #Sydney #Websitehosting downunderhost.com

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Down Under Host 🇦🇺 @downunderhost

6 years ago

Migration has now completed. Please ensure you update your DNS accordingly as outlined in previous emails.

Down Under Host 🇦🇺 @downunderhost

6 years ago

Remember to all users on SYD-NVME1 you will be migrated to our new infrastructure tonight (8PM EST)

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Down Under Host 🇦🇺 @downunderhost

6 years ago

Remember to all users on SYD-NVME1 you will be migrated to our new infrastructure tonight (8PM EST)

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Down Under Host 🇦🇺 @downunderhost

6 years ago

Maintenance is now completed.

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Down Under Host 🇦🇺 @downunderhost

6 years ago

Hi All, Maintenance on the billing portal will start now. Apologies for any delays

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Down Under Host 🇦🇺 @downunderhost

7 years ago

A quick reminder to all clients experiencing billing issues since our billing panel outage last week. Please reach out to our support team before raising a PayPal dispute. This only creates longer resolution times.

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Down Under Host 🇦🇺 @downunderhost

7 years ago

Billing panel theme has been restored and load time issue resolved.

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Down Under Host 🇦🇺 @downunderhost

7 years ago

Issue is related to our billing panel theme. It has been disabled while we investigate.

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Down Under Host 🇦🇺 @downunderhost

7 years ago

We are aware of the issue with our billing panel and are investigating

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Down Under Host 🇦🇺 @downunderhost

7 years ago

Happy New Year all. Our support team will return Monday the 6th for non emergency tickets.

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Adam Williams @adamjonwilliams

7 years ago

Took ages to come up with a nice scalable solution, but happy to finally provide dedicated servers for @BinaryLane Cusomers!! Available from today with windows linux or CPanel, immediate deployment.