insideCTI @insideCTI
Things could get ugly when computing and telecom collide. Tweets by @eliu500. insideCTI.com USA Joined January 2010-
Tweets770
-
Followers644
-
Following523
-
Likes0
Mobile customer service can save Twitter bit.ly/1gsNjKq #cctr
Amazon offers speech services with Alexa bit.ly/1SEUzEC #cctr
Genesys talking to potential buyers? bit.ly/1Sameua #cctr
Verizon buys AOL, completes portfolio offering from dial-up to FiOS bit.ly/1d53M6n #cctr
Google unveils Project Fi, sort of becomes mobile carrier bit.ly/1yYHywx #cctr
Nokia to acquire Alcatel-Lucent bit.ly/1DpmEFq #cctr
Enterprise Connect 2015 – Day 3 #EC15 bit.ly/1FLLv8i #cctr
Enterprise Connect 2015 – Day 2 #EC15 bit.ly/1AHKp89 #cctr
Enterprise Connect 2015 – Day 1 #EC15 bit.ly/1DuVhMz #cctr
FCC: If It Ain’t Broke, We’d Still Like To Fix It bit.ly/1EF7f5n #cctr
Google continues to invest in transcontinental cables bit.ly/1mJcAg0 #cctr
Do your execs know the company on-hold music sucks? bit.ly/1nQr41i #cctr
Apple unveils unified communications for the masses at WWDC bit.ly/1mQMAzL #cctr
Attending NICE Interactions 2014 bit.ly/RZrtSX #cctr
Now you can order Avaya with a side of Fonolo bit.ly/RULqdy #cctr
Fonolo now available for purchase through Avaya channels! ow.ly/wOGPL #cctr
Apple bought Novauris to boost speech recognition bit.ly/1qe8duK #cctr
Five9 IPOs with great fanfare bit.ly/1lCIoEA #cctr
Dave Michels @DaveMichels
47K Followers 39K Following Founder of TalkingPointz. Enterprise Comms Pro. TalkingPointz Insider Report. #CX #UCaaS @NoJitter Want to converse? Find me on LI.
Tetasi @Tetasi298078
18 Followers 1K Following
FCS @FCS_UK
1K Followers 1K Following FCS is the not-for-profit industry association for Communication Service Providers, Business Radio Suppliers and Vehicle Installers @fitas_uk #AskFCS #FCSmember
Uday Vaishampayan @uday1003
333 Followers 2K Following Director, Teckinfo Solutions Pvt. Ltd., specializing in Unified Communication Solutions. LinkedIn: https://t.co/jj9NrO5KEH
Blueworx @GoBlueworx
277 Followers 1K Following Blueworx is an Interactive Voice Platform designed to deliver the highest level of performance, security, reliability and scalability.
NTI @NTICentral
579 Followers 3K Following NTI is a non-profit disability organization whose mission is to support and advocate for the disabled community and their caregivers.
Vianey Rubio @Vianey_R_N
116 Followers 261 Following Inside Sales Account Manager @Nuance #salesempowerment #biometrics #fraudprevention #AI #womenempowerment #womenintech #Ambassador D&I #motherintech
غيور سلمان @russ28918428
6 Followers 215 Following
Ian Hunter (Freelance... @CommsIan
175 Followers 383 Following Journalist/Writer ICT Sector, Thought Leaderships, Enterprise Blogs, Marketing Events Speaker. Personal A/c is @southofwatford
Anthony Senter @SDWAN_Solutions
692 Followers 2K Following CEO - SDWAN Solutions - Trusted experts in all things SD-WAN & SASE - MEF SD-WAN subject matter expert. Innovation & expert advice on real #sdwan solutions
Consilium Software @Consiliuminc
81 Followers 106 Following #CustomerEngagement platform & #Contactcentre Solutions Company. For more Information about products-Please contact at [email protected]
Anthony X Uliano @AnthonyUliano
399 Followers 838 Following Founder, CEO @AMCTechnology / CX and EX Designer / SaaS Founder
Evan Kirstel #B2B #Te... @EvanKirstel
380K Followers 310K Following TV host, Podcaster, Tech influencer, content creator, Industry Expert w/600K followers, focus on #Enterprise 💻 #Cloud ☁️#5G 📡#AI 🤖#Telecom ☎️ 🔑 #Cybersec
Chris Brown @Fayded0076
37 Followers 340 Following
Paige Lewin @PaigeEvolve
2K Followers 4K Following Technology Portfolio Director for the Wearable Technology, Digital Health, Battery Tech Conventions @ Evolve Media Group
Comms Business @CommsBusiness
9K Followers 4K Following Comms Business reports on developments across the channel in the UK. Follow for news, views, and opinions from vendors, distributors, MSPs and resellers.
Charmaine Clements @charmainenoel
251 Followers 1K Following VP Sales and Marketing at Mobilize. We specialize in supplementing or replacing the live agent environment.#callcenter#artificialintel
esSources4 @esSources4
264 Followers 4K Following
uContact – by @net... @ucontact_n2p
954 Followers 602 Following Cloud & truly omnichannel CCaaS solution 🚀 We believe in working with trust and cooperation so that remarkable things can happen.
MicroAutomation @MicroAutomation
727 Followers 788 Following Commercial, government and 911 customers benefit from MicroAutomation’s expert design, development, deployment and support of their contact centers
MiaRec, Inc. @MiaRecInc
844 Followers 4K Following MiaRec is designed to help contact centers win back time, improve CX, & increase revenue with Gen AI-powered AQM and Conversation Intelligence solutions.
Ro @rms_rmsaunder
477 Followers 4K Following
The Berner Group @bernergroupllc
99 Followers 856 Following We help Telecommunications Companies build Sales Channels and Business Strategies to increase Market Presence and Revenue
Telecon Infosystems @teleconinfo
294 Followers 2K Following
Mobilize @Voicegenix
281 Followers 2K Following https://t.co/EC5EpP4mIR Advertising platform with commerce infrastructure
Wayne Bevan @waynebevan
682 Followers 2K Following It's all about the experience. The Customers Experience! All views expressed are my own and not of the company I work for.
Jeff Forderer @JeffForderer
633 Followers 2K Following Co-Founder of @PTPCX. CX Transformation. Holacracy. Emotional Intelligence. Husband and Dad. DFS. Horse Racing. #Bitcoin
ValInv @ValInv1
1K Followers 7K Following #Valueinvestor #SpecialSituations Investing Goal is to identify Value Opportunities. DO NOT accept any of my comments as investment advice.
VoiceRecognitionCo. @VoiceRecogIndia
37 Followers 108 Following
Adam Mackenzie @adammackenzie71
9 Followers 84 Following
Joaquin Moreira @jmoreira06
417 Followers 2K Following
Serge Hyppolite @shyppolite
216 Followers 470 Following Vice President, Product Management at Nuance Communications
Biz Value Exchange @BVEx_EMEA
3K Followers 2K Following Presenting different perspectives on challenges faced by business and IT leaders to help drive successful outcomes. #digitaltransformation @DXCTechnology
Sunita Kour @sunitakour
312 Followers 663 Following Gastronomy is not just a profession but an art to create a happier world. It's not a one time game, it evolves everyday and we keep learning and unlearning
Evie S @Evie_CCExpo
133 Followers 638 Following Working on Customer Contact Expo & http://t.co/ZsIeWcKxMw
Genesys Middle East @Genesys_ME
1K Followers 1K Following تدعم جينيسيس® أفضل تجارب العملاء عالمياً عبر مختلف القنوات، من خلال حلول أماكن العمل والحلول السحابية.
KBS Group @KBSGroupBelfast
246 Followers 647 Following KBS provide a complete range of IT and Office solutions, photocopiers, software, IT solutions, services & office supplies. https://t.co/YSVZtAaGxN
voiceweb @VoiceWebSA
82 Followers 87 Following Fastest growing CX company with best-of-breed technology and a team of tech aficionados and savvy scientists.
@voxperitus @VoxPeritus
15 Followers 85 Following We are the voice of experience! Every member of the VoxPeritus team has 20+ years of experience in the voice channel, including bridging the divide with digital
Nekso @NeksoSystems
56 Followers 455 Following The makers of NetComposer, NkBASE, NkCLUSTER and NkSIP
manas mohanty @ManasMohanty
91 Followers 1K Following
Carrie Claiborn @CarrieClaiborn
607 Followers 2K Following VUI girl- Speech UX designer with staunch pragmatist rising - aspiring therapy goat
Acqueon @Acqueon
510 Followers 837 Following Customer Engagement Platform fueling BIG revenue generation & Collections outcomes for B2C Banks/#FinSrv, #Healthcare & #PubSec https://t.co/5NWj2zVGWx
Dave Michels @DaveMichels
47K Followers 39K Following Founder of TalkingPointz. Enterprise Comms Pro. TalkingPointz Insider Report. #CX #UCaaS @NoJitter Want to converse? Find me on LI.
Blake Morgan @BlakeMichelleM
14K Followers 3K Following Customer Experience keynote speaker, CX Futurist, bestselling author, host @ Modern Customer Podcast, 2 amazing kids w/@JacobM
Good Technology @good_technology
21K Followers 2K Following Good Technology is now part of BlackBerry. For more information, visit us at https://t.co/m9VYWpLDMG
Eric Krapf @EricHKrapf
2K Followers 542 Following Enterprise Connect GM & program chair. Tweets are my own, retweets don't mean endorsement. He/him
T-Systems U.S. @tsystemsus
159 Followers 306 Following Official twitter of T-Systems North America Inc., the business customer brand of Deutsche Telekom in the U.S., Canada & Mexico. About: http://t.co/dTxvgqEkgv
Eric Y Lai @ericylai
3K Followers 731 Following Business and Technology Writer, Blogging about Enterprise Mobility, Security, Development, and more.
Jamie Stark @nomorephones
3K Followers 384 Following Father of two awesome kiddos, currently residing in Seattle and working as a Program Manager in Microsoft Teams. Tweets are mine.
Rob Breton @RobBretonAspect
106 Followers 98 Following Northeast Customer Account Representative at @AspectSoftware--a global provider of interaction management, workforce optimization & back office solutions.
Evan Kirstel #B2B #Te... @EvanKirstel
380K Followers 310K Following TV host, Podcaster, Tech influencer, content creator, Industry Expert w/600K followers, focus on #Enterprise 💻 #Cloud ☁️#5G 📡#AI 🤖#Telecom ☎️ 🔑 #Cybersec
Keith Pearce @Pistolprce
2K Followers 1K Following Family man, @UFlorida fan. Marketing is my jam. Views are mine.
Karyn Dupree @KarynDu
1K Followers 1K Following Passionate about Quality #CX #CustServ & #CCTR Crazy about guac, hot wings, wine, beer and coffee (not necessarily at the same time) My tweets are my own.
Dan Klimpel @dklimpel
487 Followers 330 Following Director Solution Architecture - Genesys- CX Journey Management and sports fan (Football, Golf & Hockey)
Mike Perez @Mike_Perez28
197 Followers 236 Following Girl dad. Empathetic technical leader. Customer Experience solution designer.
Ted Hunting, Bright P... @TedMktgGuy
423 Followers 125 Following There is a company @BrightPatternUS that is revolutionizing how easy, fast cloud customer service is delivered. SVP Marketing for Bright Pattern.
MIKA Lefebvre @mickaellefebvre
503 Followers 71 Following Genesys Evangelist in charge of Competitive Intelligence and Market Analysis @Genesys. Just passionate about customer experience...
Lucille Needham @LucilleNeedham
265 Followers 272 Following
Aaron Lewis / Not the... @AaronLewis
555 Followers 46 Following ex-Zoom 💯 Tech Investor 🌱 Pilot 🛩 Eine Freundin hat mir einmal gesagt, halt die Ohren steif! RT ≠ Endorsement
Five9 @Five9
15K Followers 10K Following The New CX Starts Here. Transformed by AI, Powered by Five9.
Daniela Puzzo @dpuzzo
600 Followers 700 Following Vice President, Marketing | B2B | SaaS | Demand Gen
#OnHoldWith @onholdwith
951 Followers 425 Following A free service that tracks complaints about waiting on hold. #cx #cctr #callcenter #custserv #voc
Twelephone @twelephone
3K Followers 4K Following We're building the next generation "twelecom" company on modern secure peer-to-peer web protocols!
Skype for Business @SkypeBusiness
78K Followers 417 Following Put conversation at the center of work, backed by the security and control you expect from Microsoft.
Mariann McDonagh @inContactCMO
233 Followers 16 Following CMO at inContact; cloud crazy, brand fanatic, relentless marketer and she can cook too!
ShoreTel Sky @ShoreTelSky
1K Followers 825 Following We’ve merged Twitter accounts - for ShoreTel Sky news, please follow @shoretel
Praveen Mamnani @pmamnani
197 Followers 152 Following mental wellness | consciousness | Co-Founder and CEO @NinjaFocus_
Dena @dskrbina
835 Followers 1K Following customer experience nut | contact center junky | change agent | cloud makes it all possible | Frank Sinatra is cool | work for Salesforce | Tweets are my own
Arnaud Kraaijvanger @arnaudhk
884 Followers 770 Following VP Marketing Genesys.Passionate about the #cx - be it for #custserv or #marketing. Love good waves and escapes with my family.
Alyx @a_lyx
618 Followers 438 Following
Chris Ibbitson @ibbitsc
1K Followers 2K Following Principal Solutions Architect - Global FinServ @awscloud. Like to tweet about Cloud, FinTech, innovation, travel, food/drink, rugby! Opinions are my own.
Jonathan Gale @Cloud_CEO
2K Followers 2K Following CEO of rapidly growing cloud customer contact technology leader @NewVoiceMedia - Helping businesses sell more, serve better & grow faster
Gert Swart @gerhardusswart
78 Followers 66 Following South African that has been in the contact centre industry for almost 18 years. Enjoy running to relax and have done Comrades three times (89 km)
TalkingPointz.com @TalkingPointz
4K Followers 2K Following http://t.co/8LHilqYN Curated telecom, voice, and UC news. http://t.co/8LHilqYN is home of PinDropSoup Telecom blog and offers research by @davemichels
Anastasiya @NastyaZablotska
144 Followers 876 Following High Performance | Leadership | EQ | SI Coach Book an on-line session to unlock your Leadership potential
Altigen @Altigen
726 Followers 849 Following Altigen is a leading Microsoft Cloud Solutions provider, delivering fully managed Unified Communications services.
Regis Mace @RegisMace
192 Followers 141 Following Customer experience passionate with 20+ years @Genesys. French living in Finland. World traveler & avid basket-ball fan
Becky Snipes @BeckySnipes
960 Followers 1K Following Customer advocate, web 2.0 addict, social media/social CRM fan and all things call center / contact center.
NewVoiceMedia (now Vo... @NewVoiceMedia
21K Followers 21K Following This page is no longer updated. NewVoiceMedia is now @Vonage. Follow us for the latest in business communications.
Dove @dagoveh
61 Followers 206 Following
Interactions @interactionsco
2K Followers 1K Following Interactions is now part of SoundHound AI. This page is no longer active. Follow SoundHound AI for updates or visit https://t.co/GI4UdEm3tB.
Brandon Kruse @kruz
20K Followers 18K Following Sold first company before I could legally drink. Founder @HuntsvilleW / CommentSold! Technology Nerd + women's fashion. Ping me!
Jeff Lawson @jeffiel
44K Followers 149 Following CEO and Co-founder of Inertia Enterprises. Ex-CEO and co-founder of Twilio. NYT Worst Selling author.
Barry O'Sullivan @siliconbarry
12K Followers 774 Following engineer, lucky husband and dad, hillseeker #andacyclist, former dragons' den investor, product guy. Founder Altocloud. ❤️Ireland.
Trent Johnsen @trentjohnsen
3K Followers 5K Following "I can't understand why people are frightened of new ideas. I'm frightened of the old ones." -- John Cage
Mitel® Official @Mitel
22K Followers 8K Following Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of customers.
Call Me Meeting @callmemtg
45 Followers 40 Following No more dialing in.... start conference calls by answering your phone! Like us on Facebook: http://t.co/hzcyfqYuW7
Ousama Abushagur @oabushagur
2K Followers 802 Following Libyan Techie, and activist. I believe with Technology and Entrepreneurship we can build a new Libya.












