John Chen @johnYSchen
vp marketing & information systems at retail industry leaders assc. likes cooking, dogs, scotch. dislikes Oxford comma & two spaces post period. cae. isfj. johnyschen.com Washington, DC area Joined December 2008-
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.@American Flight 2834 from DFW has been waiting over an hour for a maintenance tech to come update the log book and release us from the gate. Issue has been fixed, just waiting for a sign off please!!
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@SouthwestAir what caused today’s delay for Flight 1476 from ATL to DCA? It was delayed almost 3 hours.
@Delta been trying to get a hold of an agent for 3+ hours. Can someone assist with an ecredit that is no longer showing on my account? Tried to purchase a flight, and apply some credits. The purchase attempt failed and my ecredit was no where to be found
@SouthwestAir Can you assist with my reservation? I purchased Early Bird Check-In, but my digital boarding pass says "Early Bird Check-In: No"
John Chen retweeted
Take your tailgate to the next level 🏈⚡️ We've teamed up with our friends @SoloStove to send one lucky winner home with both the Anker PowerHouse 555 and a Solo Stove Ranger with a Cast Iron Grill Top + Hub! Visit the link below to sign up now 🎉 ankerfast.club/sprchrg_tw
@SouthwestAir So whether I checked in 8 hours ago, now, or 1 hour before my flight…I would have ended up in the same boarding position?
@SouthwestAir I purchased early bird Check-In for my flight tomorrow, but it does not appear that I was automatically checked in. Can you assist?
@EinsteinBros Thanks! Just sent a DM with all the details!
.@EinsteinBros Please get your app and in-store tech fixed at zip 22046. Spent 10 mins trying to order in the app. Gave up & went in store, took another 10 mins for the cashier to place the order. Wouldn’t honor app offers, saying they stopped that promo…that I got yesterday.
.@SouthwestAir I had to cancel my flight today due to the rise in COVID and Delta variant in FL. Why can’t I get a refund/credit on my early bird Checkin fees? I can’t see any reason those should be non-refundable besides the need for corporate profit margins. Can someone assist?
Hey @LLSusa! Just a heads up, your mail house screwed up the mail merge on your current pledge drive #fellowmarketerpain @LLSNatCap
Thanks! I feel so bad for Jake and his team right now :)
OMG @johnYSchen you won a prize!! Congrats!! #Funcon20
@eventsandedges What’s life without a little risk :)
Thank you @HighRoadSol for producing a demo that didn’t use a built in webcam :) #Funcon20 @fonteva it’s nice to see some quality video!!
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