Jaehoon Son @knuceles
AI SWE @Tesla & AI Research @CMU Building Hermes. Find niche signals from your DB & turn them into personalized actions tryhermes.dev San Francisco, CA Joined January 2021-
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@kiansxaccount @UseCorgi @floothq That’s me 🤣
The best thing to do for my business is not vibe checked. I let agents decide it for me based on data across Postgres, PostHog, and Stripe. At Hermes, your agents get context to user data you've been building for years that can rationalize and also run marketing on autopilot.
There’s a $75 billion dollar market that serves enterprises to just answer the question “is this feature being used?” around 100 segments, 10 workflows, and 10 product/engineering guys. Today, there’s an AI system that can find product insights and autonomously act on it to win back the users. No matter the scale of the company, # of employees, or time you have. Only at tryhermes.dev
Day 5 Update: - $0 spent - Keeps failing to get Reddit and domains Not much updates from the agents today, pretty underwhelming day. The rule is I don’t steer the agents in any, so hopefully it figures something out tomorrow.
Today I'm letting an AI agent start a real business. Completely on its own. No prompts. No hand-holding. I'm not touching it. Here's the setup: • $200/month Stripe wallet to buy whatever it needs • its own AgentMail inboxes • a full InsForge backend Then one rule: figure
Day 4 Update: - $0 spent - Submitted its app to directories: ProductCool, Best AI Brands, BuiltByMe, AI Directory, IndieHunt, Uno Directory, EarlyHunt - Setup traffic analytics to measure organic visitors I'm amazed at how it was able to self promote its apps to these directories all by itself. Some of the directories had HTTP endpoints to submit its apps, and apparently it used that.
Today I'm letting an AI agent start a real business. Completely on its own. No prompts. No hand-holding. I'm not touching it. Here's the setup: • $200/month Stripe wallet to buy whatever it needs • its own AgentMail inboxes • a full InsForge backend Then one rule: figure
Today we're introducing the world's first Customer Operations Agent. Connect your product data and Hermes continuously watches customer behavior, finds churn risks, expansion opportunities, and onboarding friction, then automatically takes right action. Customer stuck onboarding → sends a personalized email Power user increasing usage → alerts sales Account showing churn signals → creates a success task Support issue blocking activation → opens a ticket Customer behavior → action. 👉 tryhermes.dev
At @tryhermeshq, we find signals directly from customer data sources, whether that’s revenue opportunities or churn risks, and take action like emailing users or creating a ticket. We started out with a dashboard that support all of our operation, but nearly third of our customers wanted to use this with their existing agents. That’s why we built MCPs and CLIs to integrate @tryhermeshq into any agents without the dashboard. The payoff? Speed at which our customers onboard themselves to the platform went from a day to minutes. A prompt with MCP/CLI can setup the entire @tryhermeshq within minutes as opposed to clicking/finding buttons in GUIs. Now more than half of our customers use the MCP/CLI feature the most and rarely the dashboard. The feature isn’t human doing the work, it’s the agents achieving a goal. For Hermes, that’s running the entire customer relationship for a business on autopilot with any agent. The interface we optimized for is the agents, not the humans.
SaaS companies still paying tools to send emails. sending is solved. it’s been solved for a decade. the thing nobody’s solved: knowing why to reach out to a specific user, right now. person A just hit their limit. person B has gone quiet for 9 days. person C invited 3 teammates last night. three different reasons. three different moments. and they’re hiding in your prod DB, not your email tool. Hermes finds the signals. the sending is an afterthought. tryhermes.dev/install
Day 3 Update: - $0 spent - Sent outreach emails to 7 agency owners - Blocked on using Stripe accounts to buy domains - 100 million tokens burnt so far Rook and Knight still thinks like a first-time entrepreneur trying stuff out, but achieving extremely mediocre results. The login button doesn't even work 😂, but my bet is that it will make micro improvements every day to make a real revenue business (eventually).
Today I'm letting an AI agent start a real business. Completely on its own. No prompts. No hand-holding. I'm not touching it. Here's the setup: • $200/month Stripe wallet to buy whatever it needs • its own AgentMail inboxes • a full InsForge backend Then one rule: figure
Roast my startup: Turns your customer data into actions instead of dashboards Hey, I’m building Hermes. Not Hermes Agent, the OpenClaw alternative. A few teams are already using it, and I’m curious how other SaaS teams think about this problem. Most SaaS companies collect a ton of customer data. Product events, billing, CRM, support tickets, onboarding steps, all the usual mess. But a lot of it still turns into dashboards or reports that someone has to remember to check. A trial gets stuck during setup. An account suddenly starts using the product way more. A customer drops off after a support issue. A user comes back after weeks and starts looking at pricing. Those moments usually mean something. But someone still has to notice them, understand what changed, and decide what should happen next. That is what Hermes is trying to help with. Hermes watches customer behavior and turns important signals into recommended actions. Sometimes that means a customer email. Sometimes it means a sales task, a CS alert, a product ticket, a support follow-up, or doing nothing. The main difference from tools like Customer io, Braze, Hightouch, or BI tools is where it starts. Those tools are great once you already know the segment, campaign, dashboard, or sync you want. Hermes is trying to start one step earlier: “What changed in the customer base, why does it matter, and what should the team do about it?” Curious how other SaaS teams handle this today. When something important happens in your customer base, who actually catches it? Is it the founder checking dashboards, a growth person building rules, a CS person noticing manually, or do you already have something that works?
Production DB to customer insights is smart. Using similar approach at @tryhermeshq, we find very niche signals hidden under the data sources and automously acts on them.
Y Combinator's @garrytan says he wants his new project GBrain to be the Postgres for agents: "The thing I realized is, a human can only keep 7, plus or minus 3, things in their head. But a computer with an LLM can keep about three Harry Potter books in its head." "Then, when
@hanghuang_ @taro_f Good luck, Hang. I know you’ll smash this!
@tonychang430 Good luck, Tony. I know you guys are gonna kill it!
@luangm198 Thank you. I was already doing a lot of what digital businesses do inside my own Claude Code, so we’re pushing the limits of how far AI alone can go.
Today I'm letting an AI agent start a real business. Completely on its own. No prompts. No hand-holding. I'm not touching it. Here's the setup: • $200/month Stripe wallet to buy whatever it needs • its own AgentMail inboxes • a full InsForge backend Then one rule: figure out the rest yourself. It does 99.99% of the work. I did the initial setup and stepped back. No human in the loop from here. It can write its own emails, spin up its own infra, spend its own money, and ship its own product. Honestly no idea what it builds. Or if it makes a single dollar. That's the whole experiment. Day 1 starts now. Following along in this thread 👇
Day 2 Update: - $0 spent - SEO marketing - 4 blogs - Blocked on getting Redditaccounts - Sending outreach emails Rook (OpenClaw) is creating automated reporting software and Knight (Hermes) is creating AI prompt organizer for developers. Feels like these type of SaaS is crowded and not so relevant, but this is what it chose, and no intervention from a human.
Today I'm letting an AI agent start a real business. Completely on its own. No prompts. No hand-holding. I'm not touching it. Here's the setup: • $200/month Stripe wallet to buy whatever it needs • its own AgentMail inboxes • a full InsForge backend Then one rule: figure
It would need to find another way around! It’s already asking me for OAuth to Reddit, ProductHunt, and X to do marketing but I haven’t given anything. If it really wants accounts, it should find a way somewhere in the internet 😅. Though if it’s a real blockage like creating a legal entity or requiring identification, that would be one of the only times I step in.
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