IC Wealth @officialicgroup
Investment Banking | Global Markets | Asset Management | Wealth Management Joined November 2022-
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@YungStory7 Thank you for reaching out. Please note that the standard timeline for the processing of withdrawals from Tradelive is 2 working days
📝Insights Tab > Personal Investing > How a Government Budget Influences Everyday Prices Or follow this link: linkedin.com/pulse/how-gove……
📚How a Government Budget Influences Everyday Prices: 🚀 Ever wondered how the government budget influences everyday prices? Well the IC Wealth App has just written an article that goes into this further! To find the full article visit our app
@ghana_boyyyy Thank you for reaching out Ghana_boy. We are unable to verify the transaction if we don’t have your details. Please report this issue through the help center and our client service will respond ASAP. wealth.ic.africa/help/
@cyrusrex1 Alright Rex. If no further documentation is required from you, please lodge a formal complaint via our help centre and you will be assisted accordingly. wealth.ic.africa/help/#/report
How do I receive payment after selling my shares?
@aberba @cyrusrex1 We encourage you to lodge all your complaints via our help centre moving forward and you will be assisted accordingly.
@aberba @cyrusrex1 No please 🥲 we’re so sorry about this experience Aberba. Please note that we have recently launched our help centre where you can lodge all your complaintsor be guided on how to solve them. wealth.ic.africa/help/#/report
@_theblackbolt - If you can’t find the email, we kindly ask that you visit the Help Centre at wealth.ic.africa/help ,where you can report your issue or be guided through how to solve the problem.
@_theblackbolt Thank you for reaching out Boateng. If your CSD account is still pending, it usually means additional or corrected documentation is required. Please check your email for the next steps and details of the documents needed to complete your account approval. -
@ABDULKUDUSFUSE2 Well noted Fuseini Client services will be in touch via email please.
@ABDULKUDUSFUSE2 we recommend that you reach out via our help centre wealth.ic.africa/help/ where your complaint will be handled swiftly. However, please share via DM, the email address and phone number registered to your account to enable us check on this for you.
@ABDULKUDUSFUSE2 Hello Fuseini, thank you for reaching out. Please accept our sincerest apologies about this experience, we completely understand how frustrating this must feel.Due to a high volume of calls, -
@cyrusrex1 -until they have been submitted.
@cyrusrex1 Thank you for your comment Rex. Please note that all the required information and supporting documentation must be provided during the CSD account setup process. If any of the required information or documents are missing, the processing of your CSD account request may be delayed
@heisgodwinn you are most welcome Godwin
@heisgodwinn If your order has not been filled, it simply means that a matching order is not yet available on the market.
@heisgodwinn - on the market. Orders are currently being executed because there are now offers available. This is not a delay from IC, rather, it is how the market operates. As a result, we cannot provide a standard timeframe within which an order should be executed.
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