@heretod4y Sorry, Cap'n, but unfortunately we don't have QR codes! If you don't have a printer of yer own, you could always print your labels from a local library or have one of yer scallywag friends do it for ya 😉 Check out our support ARRticle here for more help:
support.pirateship.com/en/articles/42…
@themyththemaan We've cleared the waters around those connection issues and it should be smooth sailing from here ⛵️ Orders should be coming over from your connected integrations normally now!
Send a message in a bottle to our support team if there's anything else we can do for 'ye, cap'n 🏴☠️
@Hilbe Sorry for the frustration, matey! Shopify sprung an update on us recently, but we're on deck to help get this sorted for ya whenever you can chat in! We're always ready to lend a hook 🪝
@WeAreTheTrend It might be that your services are set to display UPS first 🤔 But you can change that! Feel free to chat in with us or email [email protected] and we can help you further!
@CTrainham Whether it's two bits, four bits, six bits, or a dollar, we pirates don't want carrier adjustments to make you holler 🐊
Chat in from your Pirate Ship account or email us at [email protected] and our crew will be happy to help clear the waters around those extra charges 🌊
@obviouslynotd Pirate's honor that it's not rocket science, matey!! Train your spyglass on our Features Page & the video walkthrough at the link below to learn more 💪🏽
pirateship.com/features
@Ladewig It looks like one of our crewmates was able to get ya sailin' in the right direction again ⛵️ Feel free to drop us a line if you run into any other issues, we'll be on deck!
@Ladewig If you used any pre-determined measurements on the packaging itself, sometimes they reflect the inner dimensions, or the package could have bowed or expanded in transit - you can drop us a line at [email protected] and we'd be happy to take a look at this charge below deck!
@RetailRipping Nothin' but fair winds and following seas on our end, you can keep tabs on any outages at status.pirateship.com 🫡 If you're still running into issues, drop us a line at [email protected] and we'd be happy to take a closer look below deck at what's goin' on!
@TerryMakes9 YARRrrr matey, this looks like we've been drinkin' too much grog! Could you tell us what kind of device & email app you're using here so we can figure out what's gone wrong?
@serialtoon Oh no! So sorry to hear that 🙈
Feel free to log into your Pirate Ship account and chat in with us, or email us at [email protected] and we can help you out!
@Hilbe Thanks for bringing this up to us 🙌 I will reach out to our Captains about this to see what kind of improvements we can make, we love to make our users lives easier!
@Hilbe YArrrrr unfortunately Safari doesn’t have inline PDF printing so you do have to use Preview there, but Chrome or Firefox do. Switch over and you can just click the printer icon 👍
@NikkiRogersOP Sorry about the hassle here! We are working with UPS directly to fix this situation!
Thanks for reaching out to us so we could help out 🤟
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