Ask Customer Quick Response @quick84528

@miracles_earth Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@cllr_thomas @ArgosHelpers @Argos_Online Is there a way to change email address online, or just delete account? Tried many different ways, with no success and no help on the automated call service. The chat service is only for orders, as is the call service. A customer service email contact would be a help.

@Argos_Online looking for assembly instructions for product 560/9688. Nothing on support page!

@Argos_Online @ArgosHelpers, what a JOKE they DO NOT help. I am having to play ring around the roseie, to get help. DO NOT BUY from Argos. They are a DISGRACE!

@Argos_Online is there any way to speak to someone who knows what they're doing! Been asking for help for ages but no one knows what to do!

@Argos_Online I've been on the web chat since around 9.30 this morning. An agent went to investigate my issue and the chat timed out as they didn't reply, I'm still waiting hours later for it to re-connect. This isn't good enough. Can someone contact me?

@pokemondealsuk I managed to order. They had an 'issue' on the day. Assured me they're still on the way. Just cancelled my order. I have been told by staff in store they forgot to reserve items and sold them at 9am in store. @Argos_Online like to comment?

@Argos_Online Placed an order on 22nd April, was told it would be ready by 24th and I'm still waiting for an update!

@Argos_Online hello, how do I start a Consumer Law claim with you please?

@Argos_Online can someone from customer services help me I'm trying to order but it's not accepting my Argos card it keeps asking me to use Argos pay but that keeps saying my account details are wrong so frustrated I feel like cutting up my card and going with another company!🙈

@Argos_Online this system sucks. I am cancelling my account once all payments are completed. It's a joke. I can see the payments i want to make this month, everything has been added together. The old system was working fine so why this nonsense? I quit!

@Argos_Online wanting to speak to a human asap

@Simone_Anderson Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@ems280204 Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@12stonein2022 @Argos_Online @ArgosHelpers I've put a complaint in today. When I ordered in Jan some necessity items on BNPL 6 months. I planned on paying £38.50 a month towards the plan and it being paid off before the interest. Now I cannot do this!! Because your payment goes towards " normal credit" first! Appalling!

I cannot get through to @Argos_Online Pay . This is ridiculous. @ArgosHelpers

@Argos_Online I'm over 300 phone calls and still no one picks the phone up. Yes argos have totally got it wrong with the roll out of the new app and your customers are left to sort out your mess. I have no way to make a payment. I'll end up defaulting the next payment. Then what?

@Argos_Online so many issues with this new app can’t even use Argos pay to buy anything says ‘you cant use your account right now’

@Argos_Online Thanks for switching to an App I can't log into or register for correctly because it won't let me... I can't make my payment and I bet you'll punish me for your mistakes.

@joannechambers1 Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.