Roberta Patterson @ropatech
Analyst Relations & PR pro at Smart Communications @CCMinnovators Raleigh-Durham, NC Joined April 2016-
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Roberta Patterson retweeted
Smart Communications Identified as a Leader in the Aragon Research Globe for Workflow and Content Automation, 2024 hubs.ly/Q02Cj-Wq0 @CCMInnovators
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Roberta Patterson retweeted
🌟Smart Communications is proud to have maintained our Leadership position in the 2023, Q3 Aspire CCM-CXM Leaderboard. Explore our cutting-edge solutions that are shaping the future of customer communications management! 🏆 lnkd.in/gEXc4y8u #CCMSoftware #Aspire
Roberta Patterson retweeted
Uncover the power of automated #Datacollection in our upcoming #webinar with @aspireccs! Join us on Sept 13 for "The Future of Forms: Redefining Enterprise Data Collection." Secure your spot: bit.ly/3OZETOd #EnterpriseForms #FormsSoftware #Data #SaaS
Roberta Patterson retweeted
Smart Communications is named as a Representative Vendor in the 2023 Gartner Market Guide for U.S. Healthcare Payers’ Provider Network Management Applications. Download the report to find out why. bit.ly/3QUBEZB #CustomerCommunications #CustomerExperience #CX #CXM #forms
Smart Communications Study Exposes Wide Discrepancies Between Customer and Business Perceptions in Customer Experience via @DOCUMENTmedia @CCMInnovators documentmedia.com/article-3383-S…
Roberta Patterson retweeted
🌐 Relying solely on #OCR for data capture may not be enough in today's digital age. SmartIQ™ offers enterprise businesses a path to reimagine #datacollection & forms processing for a seamless customer experience. bit.ly/3DBfLXr #DataCapture #DigitalBanking #Automation
Roberta Patterson retweeted
🌟 We've done it again! Smart Communications. is proud to have maintained our Leadership position in the 2023 Q2 Aspire CCM-CXM SaaS Leaderboard! Join us on our journey to redefine customer communications management. bit.ly/43PVaKl #CCMLeader #CCMSoftware #SaaS #CXM
Smart Communications Identified as a Leader in The Aragon Research Globe for Workflow and Content Automation, 2023 via @DOCUMENTmedia @CCMInnovators @AragonResearch1 documentmedia.com/article-3365-S…
How banks are turning uncertainty into an opportunity for digital transformation via @Fintech_Global @CCMInnovators #ccm #cx #banks fintech.global/2023/06/15/how…
Smart Communications Announces New Updates to the Pega Adapter at PegaWorld iNspire 2023 via @DOCUMENTmedia @CCMInnovators documentmedia.com/article-3360-S…
Roberta Patterson retweeted
Join us at #CXHealthcareExchange West in Denver on May 15th to hear from our VP of Healthcare Marketing, John Zimmerer, as he shares insights on voicing patient needs. Register to attend: bit.ly/3LUvjKK
Roberta Patterson retweeted
🚀 Incredible results! Read our latest customer case study and learn how @thebancorp increased loan volumes by 400% by streamlining the loan origination process with SmartIQ™. 👉 bit.ly/3y28Gwa #ROI #CustomerSuccess #LoanOrigination #CaseStudy
Roberta Patterson retweeted
Should HR be solely responsible for #DEIB? There's a strong argument for DEIB outside of HR, but the 2023 Future of Diversity, Equity, Inclusion, and Belonging Report suggests organizations definitely lean toward HR taking responsibility: bit.ly/429eOzI
Roberta Patterson retweeted
Revamp your customer communications and service with the #FCA's new #ConsumerDuty regulation. Learn how savvy businesses in the #UK are turning this regulatory hurdle into growth opportunities. 👇 bit.ly/3MZ07eo
Five ways AI can benefit customer experience in healthcare htworld.co.uk/leadership/opi…
Roberta Patterson retweeted
We're thrilled to announce our partnership with @CGI_Global to transform the CX in lending! Our SmartCOMM platform, integrated with CGI Credit Studio, will offer a real-time, 24x7, omnichannel experience to support all client interactions. Read more today! bit.ly/3zx8EgI
Roberta Patterson retweeted
Compliance is a way to boost trust - Smart Communications claims ift.tt/A0792PV
Roberta Patterson retweeted
#Guidewire #Versicherungsforum: Christian Hoffmann, Laut Umfrage von Smart Communications @CCMInnovators ist für 81% der Verbraucher die Kommunikation mit einem Unternehmen für die Customer Experience wichtig. Zufrieden mit der #Kommunikation ist nur die Hälfte der Kunden.
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