SD Status @sd_status

[Complete] Emergency Maintenance on Cloud Infrastructure: The maintenance is now complete. Thanks for your patience. status.strongholddata.com

[Underway] Emergency Maintenance on Cloud Infrastructure: The scheduled maintenance is now underway. We'll keep you updated on our progress. status.strongholddata.com

[Scheduled] Emergency Maintenance on Cloud Infrastructure: 12 Jun 22:00 CDT We will be performing emergency maintenance this evening. We aren't currently expecting any extended downtime, but there may be brief periods of time where you are... status.strongholddata.com

[Resolved] Citrix Login Issues: We've now resolved the incident. Thanks for your patience. status.strongholddata.com

[Investigating] Citrix Login Issues: We're investigating multiple reports of login issues. Users receiving "Access is Denied" messages. We will provide further updates as available. status.strongholddata.com

[Complete] Emergency Maintenance on Cloud Desktop Environments: Cloud Desktops are checking in with Citrix licensing, and seem to be functional. Please let us know if you are unable to connect. status.strongholddata.com

[Underway] Emergency Maintenance on Cloud Desktop Environments: We are still working on this issue. We will provide an update as soon as it is available. status.strongholddata.com

[Underway] Emergency Maintenance on Cloud Desktop Environments: The scheduled maintenance is now underway. We'll keep you updated on our progress. status.strongholddata.com

[Scheduled] Emergency Maintenance on Cloud Desktop Environments: 29 Mar 19:00 CDT Citrix has asked us to apply patches to our environment to help with the licensing issue that was experienced on Friday. There will be multiple periods of do... status.strongholddata.com

[Recovering] Citrix Login Issues: Limited improvement: some users are able to login at this time, even though the core licensing issue is still being worked through between distributor and Citrix. If you haven't tried logging in since 9:15... status.strongholddata.com

[Identified] Citrix Login Issues: We want to provide some additional clarity on the current outage. This issue is tied to Citrix’s ongoing licensing transition from on-premise license files to a cloud-managed model. This is a vendor-driven... status.strongholddata.com

[Identified] Citrix Login Issues: After resolving issues with login latency and MFA services, we still see the symptom remain. We've now confirmed there is a problem with Citrix licensing. Citrix has erroneously invalidated some license... status.strongholddata.com

[Complete] Scheduled SDRemote Maintenance: The maintenance is now complete. Thanks for your patience. status.strongholddata.com

[Underway] Scheduled SDRemote Maintenance: The scheduled maintenance is now underway. We'll keep you updated on our progress. status.strongholddata.com

[Scheduled] Scheduled SDRemote Maintenance: 27 Feb 20:00 CST We are performing maintenance on our SDRemote service(s). We are planning on completing this maintenance within the scheduled window but will post any updates or changes here. Th... status.strongholddata.com

[Resolved] Citrix Workspace Authentication: After working with Citrix we identified the root issue with licensing preventing authentication and access. This has been corrected and confirmed working for multiple clients. We will continue to... status.strongholddata.com

[Identified] Citrix Workspace Authentication: We've identified where the problem is occurring with some users getting "Access denied" after successfully authenticating. We're actively working with Citrix directly on this issue. status.strongholddata.com

[Underway] Scheduled Maintenance: The scheduled maintenance is now underway. We'll keep you updated on our progress. status.strongholddata.com

[Scheduled] Scheduled Maintenance: 11 Dec 20:00 CST We will be performing maintenance on our SDRemote service(s) tonight, Thursday 12/11/2025, at 8:00 PM CST. We are planning on completing this maintenance within the scheduled window but w... status.strongholddata.com

[Complete] Routine data center maintenance.: The maintenance is now complete. Thanks for your patience. status.strongholddata.com