task//Team services @team_taskuk
Riuki, Kenya Joined October 2025-
Tweets84
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Followers3
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Following134
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Likes209
@JustEatUK I placed an order just before 6pm. I called the restaurant around 6:30pm and they told me the food is ready but no sign of driver. The driver came around 7:30pm almost 1 hour after the food was ready. When I received the food the food was cold and soggy
@JustEatUK question - my recent order was accepted at 1820, restaurant said it would be with me at 18.20, restaurant on the app said was delivered at 1900 (no food) so I requested my money back, restaurant attempt to deliver at 19.41 1/2
@JadehJadeh1 @JustEatUK Having the same issue Jadeh. So frustrating they won’t let you cancel either! How can it be a service offered isn’t able to be delivered on.
@JustEatUK 2/2 told driver I did not want food as I waited well over an hour and the restaurant lied to me (and you), I have repeatedly requested my money back + delivery and you have still not refunded me WHY - you frauds
@ToriAmelia_123 @JustEatUK In the same boat Tori. So frustrating!
@gemlbrown84 @JustEatUK Did you get a suitable answer Gemma? Been waiting 3+ hours for a delivery without a resolution 😭
@Customercare9j No thank you. I will wait on @JustEatUK to contact me
@JustEatUK Done
@JustEatUK still awaiting a repsinse/refund from Saturday gone. Not good enough
@JustEatUK @JustEatUK I did this and sent DM, and then no reply from you
@JustEatUK Your redeem gift card feature tells me a code is invalid just because I didn't type it in all caps. If your codes are all caps anyway, perhaps you could adjust your code to only accept capitals in the first place and save me the trouble of typing it three times?
@JustEatUK @CraigDavid Your collegue said they've investigated and our sticking wuth their lies. Probably best to let trading standards and my bank pick up the fraudulent payment at this point. I've been inconvenienced enough. Just wanted let others know what rip off merchants you are.
@JustEatUK Food ordered & not delivered. Phoned the takeaway & was told they were not open. Terrible response on the App, just going round in circles.
@JustEatUK I'm not sure how I could be clearer to be honest. The input where you type in a gift card code says the code is wrong if you type it in in lower case. If all the codes are uppercase it should transform and accept it automatically.
@executive_hub7 I have just been informed by your team that @JustEatUK @Justeats_supp share the same chat bot as @Yodell_cs0 is this true ?
@JustEatUK shocking service, food didn’t arrive, rang twice first time cut off second time no answer. False ‘out for delivery’ status for 39 minutes. No delivery’s I expect full refund and compensation
@GH05T4RT1ST Hello there,kindly follow back and share your registered contact number via DM for further assistance
most pathetic, revolting, disgusting customer service institution. There are scammers and criminals who are more respected and responsible to their customers than @JustEatUK. They are scum of the earth.
@JustEatUK Is anyone actually gonna get back to me?
@JustEatUK I sent a message last night and still no one has looked at it, your customer service is horrendous !!!
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