Hey @myntra, what’s up with the sudden flood of AI-generated reviews on your platform? Checking out clothes and seeing essay-length, robotic comments on everything. Looks like brands are using bots or buying fake ratings. Time to clean up the bots!
@JioCare Where is your previous SOP of asking for a happy code after successful completion? I don’t remember giving it to any of your engineers. And as if you care!
@JioCare The issue was never resolved. You guys just sneakingly tried to close the ticket without my consent like always coming up with new ideas of annoying your customers. There hasn’t been any engineer visit from last 2 weeks and you always close it saying the engineer visit was done.
@JioCare, are you trying to become the new Airtel with poor customer service and internet connectivity? Raised SR000034KBET 4 days ago, and it is just being rescheduled without any resolution. Is this how you work now, by keeping delaying the resolution?
@reliancejio
@JioCare Is this how your priority looks like? I was supposed to get a resolution yesterday with the escalation ticket. This is seriously ridiculous how you guys claim yourself to be the best. You are just a piece of shit like everyone else.
@JioCare Thanks, But I have just been seeing your dumb messages from last 5 days and no action. I just want to cancel my subscription and get my money back! I’d have enough of this!
@JioCare You guys only have these petty automated responses for everything. Is this how customer support is supposed to be? Your on-call to the customer service line is even shittier. They are all incompetent.
@reliancejio@reliancegroup@jagograhakjago@JioCare
@JioCare Don't give automated responses. I need an escalation matrix with recipient details at each level. I am going to file a formal complaint against you folks on the consumer forum.
@JioCare That’s of no use, I have been seeing this from last 5 days, the technician never visits and just reschedules it without consent and your customer service has become shittier than Airtel. Please let me know how to cancel the subscription and help me get my refund
@JioCare My appointment for service request SR000034KBET has been rescheduled again without my consent. An engineer was assigned, but they neither visited my premises nor contacted me. Furthermore, customer service continues to request that I reschedule rather than resolving the issue.
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