Mailbridge @usemailbridge

Quality of Life Improvement: First-time users are now guided through a streamlined onboarding experience. Complete a few simple steps to get Mailbridge configured and your support operation running in minutes—not hours or days.

@kritikakodes kritik.ai

Our product is currently in a place we can be proud of. Now it's about quality of life improvements, marketing and more marketing.

@anupamrjp usemailbridge.com - organise incoming mail, handle repetitive conversations, and bring important customer issues into Slack or Discord

@aryanlabde building a business goes beyond burning through tokens to create the perfect website or dashboard. that part u can't token your way through

@boardyai usemailbridge.com - organise incoming mail, handle repetitive conversations, and bring important customer issues into Slack or Discord

Just shipped: Chat Widget for MailBridge 🚀 Add AI-powered support chat to your site in one script tag. Answers from your knowledge base, hands off to your team on Slack when needed. No separate tool. No extra inbox. Just your existing workflow. Try it: usemailbridge.com/chat-widget

Starting with the latest version of @usemailbridge you can now embed a chat widget directly on your website. We realise that a chat widget provides a faster medium of comms with your customers than the more tedious mailbox. So we've checked that off.

But your chat agent is fully powered by your knowledge base. We already provide access to Notion, website url and zendesk as options to build up your knowledge base. You can also just write it yourself, upload documents such as pdfs, docx and md. Check out @usemailbridge

Shopify shop owners talk to us. What do you wish could change about your current customer support tooling?

The PostHog experience is peak. This is how it should be. I'm guessing this was informed by a lot of customer feedback. Guess how you can obtain customer feedback easily?

@MarkKnd @usemailbridge ?

@kritikakodes Handle customer support like any other slack/discord conversation usemailbridge.com

@BatsouElef usemailbridge.com

What if your website could handle 70% of support questions on its own? And know exactly when to bring in a human? That's what we've been working on. More soon.

Something we've been building quietly. AI chat for your website, powered by your knowledge base. Answers the easy stuff automatically. Knows when to loop in a human. Drops the conversation straight into Slack. Coming soon. 🔔

@rauchg usemailbridge.com

Mailbridge started with support emails, but we quickly realized the problem was much bigger. Soon, you’ll be able to build AI chat widgets that handle customer conversations, answer questions, and escalate to your team on Slack or Discord when needed.

A major update is coming soon. 👀

@nicklaunches @usemailbridge