So you actually gave me the wrong authorization code on hello.cv? I tested it on two registrars—Spaceship and Dynadot, and both showed that the code was invalid.
@hellodotcv@dotcvdomain
I renewed the domain on hello.cv three times. The payments were successful, but the domain was not renewed, and there are no orders in the dashboard. Customer service still didn’t understand what exactly happened. @hellodotcv@dotcvdomain
@dotcvdomain@hellodotcv Not the same issue. Check your Stripe dashboard — you’ll see three unhandled renewal transactions. These are the payment records from my Stripe account, but nothing shows up on your website, and my domains weren’t renewed.
I renewed the domain on hello.cv three times. The payments were successful, but the domain was not renewed, and there are no orders in the dashboard. Customer service still didn’t understand what exactly happened. @hellodotcv@dotcvdomain
Looks like Google has put a Server Hold on one of my .new domains because I didn’t follow their policy. One of the rules says:
“All .new domain names must be used for action generation or online creation flows. Navigation to a .new domain must bring a user directly into the action generation or online creation flow. Navigation or redirection to a homepage or landing page that requires the user to take additional steps or clicks to initiate action or creation will not be deemed to comply with this policy.”
I honestly didn’t know about this requirement — I just redirected it to my X profile page. I’ve tried emailing the registry but haven’t received any response yet.
There’s been a bug in @spaceship recently — it can’t display premium domain prices correctly, and payments show as failed. It’s been going on for a few days now.
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