Zigpoll just passed 500 reviews from ecommerce brands.
We read every one. The feature requests buried in them have shaped more of the roadmap than any plan we've written.
Thank you to everyone who took the time. Keep them coming.
Since our batch of six, we've quietly added three more places your survey data can go:
Attentive for SMS. Brevo for email. Klar for analytics.
Your customers' answers, flowing into the tools you already run. No exports, no glue code.
Kanga Coolers turned one survey question into a 15% conversion lift.
Not a redesign. Not a discount. One well-timed question that surfaced what shoppers needed to hear before buying, then answered it.
The cheapest CRO win is usually a question you're not asking yet.
Jon Elder, a Shopify coach, on Zigpoll:
"It asks your customers a couple of questions right after checkout. Combined with the AI analysis, you get unmatched customer data."
One brand used it to spot a Father's Day buying pattern and lifted conversions 17%.
Third-party data is renting an audience.
Zero-party data is owning the answer, because the customer handed it to you.
One survey question is the cheapest first-party data you'll ever collect.
New: Zigpoll now connects with Klar.
Send survey responses into Klar so your analytics see the why behind the what. Zero-party answers, sitting right next to your performance data.
Live now in your integration settings.
GAÂLA Paris runs one exit-intent survey on their cart page. Three questions, a small incentive to finish.
Their exit-intent conversion: 6%. The DTC fashion average is 1-2%.
The difference isn't the popup. It's treating it as research that happens to recover carts.
Paul Pîrvu, a Shopify CRO consultant, on why he runs Zigpoll for every client:
"I like it more than any other app for online surveys. It's my choice."
After a year of using it across all his stores. We don't take that lightly.
New: Zigpoll now connects with Brevo.
Push survey responses into your Brevo lists and let real answers drive your email automation, instead of guesses about who someone might be.
Set it up once in your integration settings.
Ben Gordon, who runs the brand Yays, on the apps he won't operate without:
"Zigpoll, to get direct insight into what users are thinking post-purchase or on exit. I don't check Google Analytics ever."
Ask your customers directly and you stop guessing.
New: Zigpoll now connects with Attentive.
Send survey answers straight into your SMS audience. Group customers by what they actually told you, not just what they tapped.
The data you collect, working inside the texts you already send.
Your customers know things your dashboards don't.
What almost stopped them from buying. Why they almost didn't return. What they wish you carried.
Three questions, three insights no analytics tool can replicate.
Two questions every site relaunch needs:
1. "What works?"
2. "What confused you?"
Most brands only ask one. The ones that ask both iterate twice as fast.
Steal the framework. Add to your homepage post-launch.
New: filter categories for survey targeting.
Show different surveys to different audience segments based on customer attributes, page context, or behavior signals.
Targeting that adapts to who's actually viewing.
New: progressive survey creation wizard.
Step-by-step setup for new users. Pick a goal, pick an audience, pick a delivery method, edit the questions, go live.
Built because too many users were dropping off during initial setup. Now they aren't.
Brands spend weeks designing the "perfect" survey.
Their competitors launched a basic one and already have 500 responses.
The same questions work across every brand. The data is the value, not the exact wording.
Stop overthinking. Start collecting.
Old way to analyze survey responses:
→ Export CSV
→ Pivot table
→ Triple-check for errors
→ Wait for the analyst
New way:
→ "Break down responses by age 65+"
→ 10 seconds later: done
MCP lets you ask your survey data questions in plain English through Claude or ChatGPT.
NPS is fine.
But if "Why did you give that score?" isn't your follow-up, you're reading a thermometer and ignoring the diagnosis.
The score is the headline. The text answer is the story.
New in Zigpoll: search all survey responses and participants instantly.
Find any response by keyword. Locate participants by metadata. No exports, no spreadsheets.
Built because even we couldn't navigate our own data fast enough.
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