Craig Taylor @CraigTaylor74
From Army Veteran to Customer Success Manager - I've no idea how?! Qualified Mountain Leader & Climbing Instructor and lover of The Great Outdoors. youtube.com/c/TheBushcraft… Abergele, Wales Joined January 2010-
Tweets45K
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Followers3K
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Following128
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Likes247
#RemembranceDay We remember the fallen, but there are different ways that people can 'fall'. Shellshock Battleshock Combat fatigue PTSD and at one point in time, "cowardice". Look at this vid, do any of them look like cowards? youtu.be/X-elmAeX_4U?si… We will remember them.
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@ClarksonsFarm1 Which labelling is most likely to reduce the cost of my food bill?
@Tesco any particular reason why the already tatty and run down Abergele store still has these machines on display almost 2 years after they stopped being available?
Hi @Tesco, I have a question about my local store that none of the in-store colleagues are able to answer. Could you help please?
Utterly deplorable experience with @DJIGlobal I placed an order 2 days ago. Still not dispatched. Contacted support - the product is no longer in stock and wasn't in stock at the point I made the purchase. 1/2
There have been at least five touch points where I could have been proactively informed me prior to, during, or after the transaction - but nothing. Zero thought about the customer in this process. Only about revenue generation.
@TeamYouTube His channel now appears to have been deleted / replaced, despite @forresBushcraft reaching out to you for support.
@TeamYouTube can you please look into my friend's channel @forresBushcraft It's been hacked and he needs help ASAP m.youtube.com/@forresterbush…
Opinions please! Would you click on the @youtube thumbnail below, with the title as shown. If not, why not? ___ Sleeping Bag Liners - Are They Worth It?
@rickygervais Despite having binge watched Derek on many occasions, this is the one scene where I stop the episode and move onto the next one.
NEW BLOG POST: I've been offline for a while, here's why... wix.to/nGriS5L #newblogpost
@ParcEirias do you have any plans to undertake a decent resurfacing / repairs / lane repainting of your athletics track? It clearly looks like the poor relation in comparison to the recent investment in the rugby pitch.
@ColinSteed Thanks for thinking of me @ColinSteed. I'm looking for more of a Head/Director/VP of CS position at the moment.
#NPS surveys are taking quite a beating in the #CustomerSuccess world. 🥊 And I agree with that, to a degree... 👇 linkedin.com/posts/craigtay…
🕓 If you're struggling for time as a #CustomerSuccessManager the following process is a great way to identify opportunities to spend your time in a more focussed way. #CustomerSuccess linkedin.com/posts/craigtay…
As a #CustomerSuccessManager it may feel like your goal is to have "happy" clients". 😊 It isn't. 😲 #CustomerSuccess linkedin.com/posts/craigtay…
There are some elements of #CustomerSuccess that can change almost overnight, but they're not necessarily the most value adding elements... linkedin.com/posts/craigtay…
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