Ruurd de Graaf @QberRuurd
Customer Experience at @QberhoodAPP. Neither a support ninja or guru. Just a nice guy who's here to help. Questions? Let's talk :) qberhood.com Amsterdam Joined February 2014-
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Social Media – Help Customers Process Information - po.st/6sUbw6 #custserv #cx #smm
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Listening defines you & changes client experience with these simple techniques . bit.ly/1axcQKZ #customerservice #brand
@Bewickwren You're welcome Common Raven (nice name ;) ), have an awesome day!
Ruurd de Graaf retweeted
Fun + Engagement = Superb #socialmedia Campaigns mvnt.us/m94036 #socialmedia #SMM #contentmarketing
Pictures of Nicholas Cage + a hotel = customer service. True story... ind.pn/1vlFmrB #custserv #cx
How Will Microsoft's HoloLens Create a New Dimension of Customer Experience? by @utopiaimage po.st/9QJafG via @B2Community
9 Tips For Becoming A Social Media Freelancer - ift.tt/1KMvBM1 #smm
@CXdigitalHLC You're welcome Hannah! Have a great day!
Five ways to lose a customer | Retail Customer Experience - bit.ly/1viWRsw #cx #custserv
How to start participating in Twitter chats right now (and succeed at it) - ift.tt/1vjHUqa #smm
The Rise of Customer Success Management in a SaaS World [Infographic] - po.st/FgNvXo (by @azntaiji) #cx #custserv
@Lisa_A_Ford You're welcome Lisa, thank you for a great article!
Social Media Engagement: A Hierarchy (Infographic) - ift.tt/1KHxjyn #smm
Is Your Customer Service a Game Changer or Just Keeping You in the Game? by @Lisa_A_Ford po.st/RkFmDw #custserv #cx
Hear hear! : "@MarjiJSherman: Kill the Auto-DM. Please, and thank you - marjijsherman.com/kill-the-auto-… #SocialMedia #Twitter ”
Mobile: The 'smart' move for better customer engagement - bit.ly/1vCcvF3 (by @Zendesk) #CX #custserv
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