Mark Hunter @iammarkuk

about.me/markhunter York Joined December 2009

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Mark Hunter @iammarkuk

11 months ago

@QuicklineUK My wife called for an update this morning, waited 10 mins then the guy wouldn’t talked to her, even though I added her to the account yesterday. 🤷‍♂️

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Mark Hunter @iammarkuk

11 months ago

@QuicklineUK more than 3 days with no internet and no sign of any progress being made, and little to no update as to what’s going on. Underwhelmed massively.

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Mark Hunter @iammarkuk

11 months ago

@QuicklineUK PS Nothing happened today, so it’s one week without any connectivity. TBH I don’t think we are any closer getting it resolved than we were a week ago.

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Mark Hunter @iammarkuk

11 months ago

@QuicklineUK I’ve DMd you my details.

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@QuicklineUK Finally have an engineer booked for tomorrow, so without service for over 5 days. Engineer should have been booked days ago, very poor support response at 2nd line. 🤞engineer resolves it quickly..

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Mark Hunter @iammarkuk

3 years ago

@york_porsche Looks like a new 911 Dakar under that cover?

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Mark Hunter @iammarkuk

3 years ago

Hi @OctopusEnergy I'd like to move to your gas tracker tariff, i'm currently on Flexible - can I do this now, if so how? Thanks

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Mark Hunter @iammarkuk

3 years ago

@maltingsyork @mattgoss Did he have Dragon’s Pantry Chilli 🐉🔥🥵🌶️ ?

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Mark Hunter @iammarkuk

3 years ago

@york_porsche can I register for ‘Porsche Classic’ (3.2 Carrera & Boxster 986) with you, or do I have to go to Leeds? Thanks!

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Mark Hunter @iammarkuk

3 years ago

@AmazonHelp That’s the point (read the thread) they never respond when I email. How do I escalate to someone who will actually do something?

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Mark Hunter @iammarkuk

3 years ago

@amazonhelp trying to get an update on a laptop warranty repair returned in December 2022, my emails to repair centre being unanswered. I call customer services who promise a response in 48 hours, nothing. How do I escalate?

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Mark Hunter @iammarkuk

3 years ago

@AmazonHelp 24 hours later and we are still no further forward with this, why is it so hard for you to tell me what is happening with the £440 laptop I returned for warranty repair in December 2022?

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Mark Hunter @iammarkuk

3 years ago

@AmazonHelp When I do that I’m promised a call back by the return centre within 48 hours and nobody gets back to me. I need to escalate this, not go through the same fruitless process I’ve been through 4 or 5 times. How do I escalate this?

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Mark Hunter @iammarkuk

3 years ago

@AmazonHelp Last update I had was that if it wasn’t repaired by 4th February 2023 I would get a refund or replacement - since then I’ve heard nothing and my emails go in unanswered.

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Mark Hunter @iammarkuk

4 years ago

Hi @OctopusEnergy I'd like to move to your gas tracker tariff, i'm currently on Flexible - can I do this now, if so how? Thanks

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Mark Hunter @iammarkuk

4 years ago

@AdmiralUK I’ve done it, took me over an hour. Admiral are way behind on policy management online. I would’ve expected much, much better from you - you are no further forward with this now than when I joined you 5+ years ago.

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Mark Hunter @iammarkuk

4 years ago

@AdmiralUK I want to make a minor change to my policy (remove a vehicle) you don’t let me do this online, I have to call, then wait 15 minutes, then get cut off , just rubbish!!#CustomerService ?