kam mad @kammad7

Don't worry, be happy! Joined May 2011

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166

kam mad @kammad7

a week ago

@AXS_UK Hi. I have tickets for the rescheduled Peter Kay show on 25 July in Birmingham. I can't attend this date, I was at the original show that was cut short. How do I get a refund? There is no Refund option in your app, only transfer and sell. Thanks

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kam mad @kammad7

8 months ago

@talkSPORT Hi Jeff and Gabby, Make sure you go for ice cream later at Henley Ice Cream, just down from the Swan🍦 cheers Kam in Nuneaton

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kam mad @kammad7

8 months ago

@AvantiWestCoast Hi, looks like the xx.13 trains from Euston to Manchester are being cancelled today. I'm due to catch the 17.13 but can I catch the 14.53 to Manchester instead as its one of the 2 trains before my train, which is likely to be cancelled. The 1613 is now cancelled.

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kam mad @kammad7

9 months ago

@ODEONCinemas Hi, any chance you could make booking screen more complicated😀 How many options are relevant for my cinema and why not make it easier for those who struggle to view colours clearly?

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kam mad @kammad7

a year ago

@AvantiWestCoast you've done it again. This time 5 minutes notice that my 1813 Euston to Nuneaton has been cancelled & rubbing it in my face that I could have caught an earlier train. On days like this, you need to advise customers hours in advance they can catch earlier trains

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kam mad @kammad7

a year ago

@AvantiWestCoast Hi Beth, no, there is no 1915 to Nuneaton, it was the 1913. So got to wait for 2033.

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kam mad @kammad7

a year ago

@AvantiWestCoast Hi, disappointed that I was given only a few minutes notice that I could have caught an earlier train as the 1813 Euston to Nuneaton was cancelled. You need a better email template that doesn't tell me i can get earlier trains as I can't time travel.

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kam mad @kammad7

a year ago

@AvantiWestCoast Your communications need to be more timely, now the 1913 has been cancelled , so its not a case of one off feedback, this is quite fundamental. Surely other trains to Manchester can stop additionally at Nuneaton?

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kam mad @kammad7

a year ago

@ODEONCinemas @tastecard @ODEONHelp hi, I've bought a ticket from tastecard for £11.70 to use against a recliner+ seat (price £18.95) But then Odeon add on a £10 fee. So £21.70 for a £18.95 ticket does not make sense. How am I supposed to know what the odeon fee is? #ripoff

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kam mad @kammad7

a year ago

@British_Airways Hi, your balance boost link is broken,

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kam mad @kammad7

2 years ago

@AvantiWestCoast Thanks for stating that. Just think about the wording in your emails, No point in telling me that I could have caught an earlier train.

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kam mad @kammad7

2 years ago

@AvantiWestCoast Hi can you give me more than 9 minutes notice of cancellation, especially when I could have got an earlier train, which would only have been possible with time travel

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kam mad @kammad7

2 years ago

@AvantiWestCoast got an email saying 1813 is cancelled on 16 Sept. How do I change my return journey to the 1713 so I get a seat reservation instead of just turning up? Not possible in the App.

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kam mad @kammad7

2 years ago

@asdaServiceTeam @asda tried to use my Amex card in my Google wallet (Pixel phone) at Nuneaton. Was asked to insert the card☹️. It worked fine until a few months ago & I was told you did a software upgrade. Can you sort this with your acquirer. Works fine at the auto fuel pump.

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kam mad @kammad7

2 years ago

@AvantiWestCoast I'm a Platinum member but as there is no extra benefit for me to continue booking though you, I've been booking tickets with Uber, where I get 10% cashback. Any plans for you to enhance your program? I've already received the Std Premium and First Class ticket.

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kam mad @kammad7

2 years ago

@CrossCountryUK Noted this page for next time. Didn't see anything on your homepage at 6.30am when I left home.

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kam mad @kammad7

2 years ago

@CrossCountryUK Too late, I'm on my way to Nottingham. Your website should say all this when there is disruption, be clear and transparent

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kam mad @kammad7

2 years ago

@CrossCountryUK trying to get from Nuneaton to Peterborough but having to go via Nottingham and Newark from Leicester. Surely you should let me go Nuneaton to London,then Kings X to PBO?

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kam mad @kammad7

2 years ago

@asda @asdaServiceTeam Hi, your POS terminals in Nuneaton no longer accept Amex cards in Google Wallet when I try and pay using my phone. I am asked to insert my card. Used to work fine until recently, so talk to your vendor/acquirer. Thanks

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kam mad @kammad7

2 years ago

@AvantiWestCoast I know, it's about time your team enhanced this , please pass it on to your ideas people 😀

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kam mad @kammad7

2 years ago

@AvantiWestCoast hi there, is it possible to get ticket alerts for multiple dates? Currently I have to set alerts for ticket sales for individual days. cloud.e.avantiwestcoast.co.uk/ADVTICKETALERT