Mark @sparkly

He/him. A man who smells of cocoa butter and cash. Proud fmr Chair and vol @thefoodchain. All views mine. Do good - linkinbio. bit.ly/3G5GsTx Londinium Joined April 2007

Tweets

10K
Followers

599
Following

2K
Likes

3K

Mark @sparkly

2 weeks ago

@SW_Help Re #NewMilton ticket acceptance. I have an open return off peak, but would need to travel peak tomorrow if I wait until then. Does your ticket acceptance cover this?

1 0 1 162 0

View Details

Mark @sparkly

6 months ago

@SW_Help Thank you!

0 0 0 478 0

View Details

Cheers to the guard for trying to clean up but this train is an absolute disgrace @SW_Help - drink cans everywhere and looks like people have either emptied them or urinated over the seats. Really unacceptable for passengers! This is the 2135 WAT-WEY.

3 0 1 7K 1

View Details

Mark @sparkly

a year ago

Hi @SouthernWater you’re loudly digging up Brookley Road SO42 overnight but you haven’t given any notice or information to residents. Why are these works necessary / don’t residents matter enough to be given basic information / warning of overnight works?

1 0 0 127 0

View Details

Mark @sparkly

a year ago

@SW_Help My husband and I have both received automated Tap2Go account closure initiation emails, but neither of us has requested this. Do you know if there’s an issue / glitch?

1 0 0 154 0

View Details

Mark @sparkly

a year ago

@SW_Help @_Railcards Yes but not clear how I renew my National Railcard discount for my Tap2Go account that way? Sorry!

2 0 0 187 0

View Details

Mark @sparkly

a year ago

Hi @_Railcards @SW_Help I need to update the railcard details on my smart card account, but it’s a digital railcard and the Railcard app blocks me from screenshotting it. How do I get a copy I can upload to the SWR website?

2 0 1 549 0

View Details

Mark @sparkly

a year ago

@BIforPeace @IrelandInEU @dfatirl Like every nation, it has its issues. Unlike other nations, it also has respect for human dignity and is a country where it is not a criminal offence to take part in a Pride parade.

0 0 0 16 0

View Details

Mark @sparkly

a year ago

As a gay Irishman, can I ask @IrelandInEU @dfatirl to refer Hungary for breaching Art 2 TFEU by its recent prohibition on pride, undermining human dignity and rights in a manner unbecoming of an EU member state?

1 0 0 85 0

View Details

Mark @sparkly

a year ago

@BIforPeace @IrelandInEU @dfatirl 1) As an EU citizen, adherence to the fundamental rights that underpin the EU is very much my - and every EU citizen’s - business. We stand together, we fall together. 2) What a very odd take. I suggest visiting Ireland to see firsthand what nonsense you’re espousing.

1 0 0 16 0

View Details

Mark @sparkly

a year ago

Hi @British_Airways I requested a paid seating Avios refund from you in November 2024 after you cancelled my flights, but haven’t received any case updates since my original request. Is that normal and how long do I need to wait for this to be actioned?

7 0 0 320 0

View Details

Mark @sparkly

2 years ago

Hi @SW_Help are there issues with your Lymington - Brockenhurst bus replacement? Four of us have been stood at the bus stop for the last 15 minutes with no sight of a service. It’s also below freezing and there’s no shelter at the stop.

1 0 0 333 0

View Details

Mark @sparkly

2 years ago

Once again, lovely to see @limebike making our wheelchair neighbour unable to leave their house. #shame

2 0 1 94 0

View Details

Mark @sparkly

2 years ago

Welcome to the UK proclaim the signs at @HeathrowAirport while the men’s toilets at T5A Arrivals near Belt 11 are overflowing with excrement and urinals leaking all over the floor. Welcome indeed.

0 0 0 115 0

View Details

Mark @sparkly

2 years ago

This is hilarious (read, disaster!). First @Fullers in my life I’ve been to where they’ve set up a breakfast spread in the middle of the pub in full on Friday night traffic. Not sure who means less - Friday punters or Saturday breakfasters?

0 0 2 113 0

View Details

Mark @sparkly

2 years ago

In fairness, Ashruti from live chat was fantastic when I eventually got through - but the wait and inability to self solve via MMB / complete lack of info re options is unacceptable, @British_Airways

4 0 1 196 0

View Details

Mark @sparkly

2 years ago

As a customer @British_Airways customer svcs even poorer than I could imagine. Booking cancelled with no alternatives via MMB. Live chat just says it’s too busy. Customer service line said the same and hung up on me. BAEC line has me in a queue - over 30 mins waiting so far. 😳

6 0 1 399 0

View Details

Mark @sparkly

2 years ago

Hi @British_Airways what’s your current complaint processing turnaround? I’m still waiting for a response to a complaint I made in February and this is all I can get from your system!

13 0 1 250 0

View Details

Mark @sparkly

2 years ago

Hi @SW_Help more than 20 passengers were sent from Clapham J to Woking by your staff to catch the next Bournemouth train. It’s just gone straight through and hasn’t stopped and the next train isn’t for an hour - what are we supposed to do now?

1 0 0 219 0

View Details

Mark @sparkly

2 years ago

@SouthernRailUK We’re also en route now … thanks Scottie.

0 0 0 22 0

View Details

Mark @sparkly

2 years ago

@SouthernRailUK Can’t argue with that Scottie, and sorry if my original tweet came across unpleasantly (not intended, but see how it would have, sorry!) - just frustrated re lack of info on original train.