Steve Gradman @SteveGradman

I help businesses scale Joined May 2013

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Steve Gradman @SteveGradman

4 months ago

@suzy_redd hard to believe

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Steve Gradman @SteveGradman

7 months ago

The only emails I should be getting from the #Bears this week should be about beating the Packers

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Steve Gradman @SteveGradman

7 months ago

@gothburz This may be the best tweet of all time

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Last quarter I rolled out Microsoft Copilot to 4,000 employees. $30 per seat per month. $1.4 million annually. I called it "digital transformation." The board loved that phrase. They approved it in eleven minutes. No one asked what it would actually do. Including me. I told everyone it would "10x productivity." That's not a real number. But it sounds like one. HR asked how we'd measure the 10x. I said we'd "leverage analytics dashboards." They stopped asking. Three months later I checked the usage reports. 47 people had opened it. 12 had used it more than once. One of them was me. I used it to summarize an email I could have read in 30 seconds. It took 45 seconds. Plus the time it took to fix the hallucinations. But I called it a "pilot success." Success means the pilot didn't visibly fail. The CFO asked about ROI. I showed him a graph. The graph went up and to the right. It measured "AI enablement." I made that metric up. He nodded approvingly. We're "AI-enabled" now. I don't know what that means. But it's in our investor deck. A senior developer asked why we didn't use Claude or ChatGPT. I said we needed "enterprise-grade security." He asked what that meant. I said "compliance." He asked which compliance. I said "all of them." He looked skeptical. I scheduled him for a "career development conversation." He stopped asking questions. Microsoft sent a case study team. They wanted to feature us as a success story. I told them we "saved 40,000 hours." I calculated that number by multiplying employees by a number I made up. They didn't verify it. They never do. Now we're on Microsoft's website. "Global enterprise achieves 40,000 hours of productivity gains with Copilot." The CEO shared it on LinkedIn. He got 3,000 likes. He's never used Copilot. None of the executives have. We have an exemption. "Strategic focus requires minimal digital distraction." I wrote that policy. The licenses renew next month. I'm requesting an expansion. 5,000 more seats. We haven't used the first 4,000. But this time we'll "drive adoption." Adoption means mandatory training. Training means a 45-minute webinar no one watches. But completion will be tracked. Completion is a metric. Metrics go in dashboards. Dashboards go in board presentations. Board presentations get me promoted. I'll be SVP by Q3. I still don't know what Copilot does. But I know what it's for. It's for showing we're "investing in AI." Investment means spending. Spending means commitment. Commitment means we're serious about the future. The future is whatever I say it is. As long as the graph goes up and to the right.

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Steve Gradman @SteveGradman

8 months ago

I’m actually in a band, yes, it’s real, and yes, we’re good (kinda). MEN ON THE MOON — R.E.M. tribute 📅 11/26 • 8 PM 📍 Wilmette Theater 💸 No cover Come scream “Losing My Religion” like your Thanksgiving depends on it. #REMTribute #REM #LiveMusicChicago

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Steve Gradman @SteveGradman

9 months ago

@jon_greenberg @danwiederer He was playing single deck at O’sheas

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Nelly; @nrqa__

9 months ago

Someone on Reddit just dropped the perfect ChatGPT prompt for clear, accurate and straight answers:

Nelly; @nrqa__

9 months ago

oh sh*t.. @veedstudio just killed expensive video productions Fabric 1.0 lets you turn any image into a high-quality talking video: - UGC ads - Social content - Sales videos - Product demos.. etc faster timelines, lower costs, and nonstop on-brand content

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Steve Gradman @SteveGradman

10 months ago

This is the best restaurant chain in the world and it’s not close

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Steve Gradman @SteveGradman

10 months ago

I-L-L!

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Steve Gradman @SteveGradman

10 months ago

@kenzianidiot Following for benefits advice

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Steve Gradman @SteveGradman

10 months ago

Is there a sadder place than the O’Hare terminal 2 baggage claim

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Steve Gradman @SteveGradman

10 months ago

@natiakourdadze Good stuff here

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Steve Gradman @SteveGradman

11 months ago

My @united pilot just walked into the cabin and asked this little kid if he knows how to get to our destination. Bro pulled out google maps and now they are going through it, turn by turn.

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Steve Gradman @SteveGradman

11 months ago

Cracker Barrel’s logo used to feel like home. Now it looks like it belongs on an enterprise SaaS invoice. Congrats on modernizing the soul right out of it.

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Steve Gradman @SteveGradman

11 months ago

@BradBiggs Finally

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Steve Gradman @SteveGradman

a year ago

this toaster slaps and is 1/2 off: amzn.to/3U2Aiw9

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Steve Gradman @SteveGradman

a year ago

@LasVegasLocally This post has 6.M views - this is why you have to empower your employees to make sounds decisions

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Steve Gradman @SteveGradman

a year ago

@jackmac Show - Absinthe … eat: table in the bar at Pieros.

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Steve Gradman @SteveGradman

a year ago

This is too good

Justine Moore @venturetwins

a year ago

Blows my mind that this kind of animation can now be made with AI. Two years ago, this would’ve required a studio and tens of thousands of dollars. Now, one guy (u/PolicemansBeard) made it with Midjourney, Hailuo, and Eleven.